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Customer Service in Dutch

4 semanas atrás

Lisboa, Portugal ProRekruter Portugal Tempo inteiro

PT: Serviço de Apoio ao Cliente em Holandês (Holandês), Search Engine, 17/05, escritório de Lisboa
NL: Klantenservice in het Nederlands (Holandês), Search Engine, 17/05, kantoor in Lissabon

**Ort: Lissabon-Oriente**
- **Possible start: 17.05**:

- **It's OFFICE BASED position in Lisbon Oriente**:

- We don't need any experience, we offer training
- **Work in the company office in Lisbon-Oriente**:Monday to Friday - 8 am to 8 pm, Saturday to Sunday - 8 am to 5 pm **( 5days/week, 40h per week)**

**Company**:
**Support for this solution is a step into the future to make every home smarter and easier to use.**
We are looking for reinforcements in the form of Dutch-speaking employees for our team in Lisbon/Portugal.
We are looking for you, entrusted with the support of our customers

**As a Customer Support you will**:

- Pre-sales assistance for users - advice on choosing the right solutions
- Respond appropriately to customer escalations and escalate issues and customers to higher tech-departments

**What do we expect?**
- **You speak native Dutch**:

- **You speak English - at least B2 level**:

- **You are ready to move to Lisbon or already live there**:

- You are customer-oriented and enjoy interacting with people

**What do we offer?**
- **Possible start: 17.05**:

- **It's OFFICE BASED position in Lisbon Oriente**:

- **Competitive salary and remuneration system (incl. meal allowance)**:
**1283€ gross x 12 months** or 1100€ gross x 14 months - basic salary,
***up to 120€** gross performance bonus,
**project bonus**:135€** (this is a permanent monthly supplement)
***7,23€ NET/day** meal voucher - given as a pre-paid card
- **Work in the company office in Lisbon-Oriente**:Monday to Friday - 8 am to 8 pm, Saturday to Sunday - 8 am to 5 pm **( 5days/week, 40h per week), Monday to Sunday** 8.00 a.m. to 5.00 p.m (40h per week) with 2 rotating days off
- **Permanent full time employment contract with 3 months trial period** (according to the Portuguese law)
- Complete online hiring process regulated
- Private health insurance with a dental plan (after 6 months of the contract)
- We are certified Great Place to Work for 4 years

**EU citizenship or a residence permit in Portugal is mandatory**

**Are you interested in a new adventure in a modern Mediterranean City?**

We look forward to you

apoio ao cliente, vagas emprego, atendimento ao cliente, klantenservice, klantenservice medewerker, operador de call center, customer service medewerker

**Salary**: 1,283.00€ - 1,538.00€ per month

Application Question(s):

- Your current location:

- When is the closest possible date to start for you?
- Are you ready to work in our Office in Lisbon Oriente?

**Language**:

- Dutch (C2-native) (required)
- English communicative (required)

Expected Start Date: 17/05/2023

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