Product Owner

3 semanas atrás

Lisboa, Portugal Mercedes-Benz Germany Tempo inteiro

**HEY THERE**

We are Mercedes-Benz.io. Our mission is to Ignite and build the digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive Mercedes-Benz digital future.

Therefore, we offer 100% flexibility You can choose if you want to work from your mobile office in Portugal, or from our offices in Lisbon or Braga. It’s up to each of us to decide according to our needs.

We don’t care about your shoes, as long as you are wearing the right attitude. At Mercedes-Benz.io we walk the talk and make things happen. We do not digitize for the sake of being digital but for a better tomorrow for our customers. That’s not our job; it’s our passion. Therefore, we love to reflect and challenge everything - the status quo, Mercedes-Benz, and ourselves. We share the same beliefs and stand up for each other and this is why we hire unique people to join our Tribe of digital enthusiasts.

**WHAT IS AFTERSALES?**

In our Aftersales Unit, we create seamless customer experiences in Web, App, eCommerce and high context domains across the three core business segments Service, Accident and Parts Trading.

With products such as Online Appointment Booking and Mobile Apps like the Mercedes me Service App, we merge technology innovations with customer requirements in easy-to-use products that our customers love.

As part of Aftersales, you will work in a trust-based teamwork model within the global Aftersales family, where you are empowered to take ownership and deliver value for the product success.

**IN THIS ROLE YOU WILL**
- Be the Product Owner and the main stakeholder contact for one of our products
- Work closely with your agile team, participating in sprint activities and ensuring that the team delivers effective customer solutions
- Have end-to-end responsibility for improving the product within your team’s mission
- Work cross-functionally with consultants, designers, and engineers to improve the user experience and develop new features for millions of users
- Develop a deep understanding of our customers, their pains and their needs
- Work data-driven, collecting information and systematically analyzing user feedback
- Align with your team on goals and KPIs and execute the product roadmap based on an objectively prioritized backlog
- Decompose complex problems into clearly articulated objectives

**TO SUCCEED YOU NEED**
- Strong sense of accountability and ownership
- Excellent verbal and written communication skills in English
- A self-sufficient working attitude and strong analytical skills in order to reflect the priorities of product development while making trade-offs between decisions transparent
- Ability to work independently in a result-oriented way
- Experience working with digital products and technical teams To motivate and inspire a cross-functional team in incremental and validated growth

**YOU WILL BE HAPPY WITH**
- Open source software
- No top-down hierarchy. We trust in your self-organization
- Colleagues that are as smart, hardworking and driven as you
- An amazing open-minded and informal culture with the backup of a giant company like Mercedes-Benz
- IPhone, MacBook Pro or Dell (your choice) and noise-cancelling headphones
- Health insurance for you and your family
- Life insurance
- Proactive self-development in international Trainings and Conferences
- Language Training courses
- Wellbeing actions (massages, nutrition sessions, happy hour and more)
- Brand Connection Perks
- Much more cool stuff

**THIS IS WHAT OUR PROCESS LOOKS LIKE**
- Screening call with our recruiter to get to know your motivation & your experience
- 1st Technical interview
- 2nd Technical interview
- Final Interview (of 1h)
- Offer

**WHAT YOU’LL NEED TO KNOW ABOUT US**

Mercedes-Benz.io develops software and technology for the digital platforms of Mercedes-Benz. Our main products are the Mercedes-Benz Website worldwide, the e-commerce platform, digital services and aftersales solutions.

We have a fantastic team with people from all over the world. We encourage frequent collaboration and pairing across disciplines. English is the main working language.

Mercedes-Benz.io is an equal opportunities employer. We believe that diverse experiences and a broad collective perspective lead to a better company culture and better products.

Interested in engaging with a continuously evolving company to work hard, play hard and party hard? If so, please send your resumé (in English and PDF).

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