IT Production Tech Lead

2 semanas atrás

Porto, Portugal Natixis in Portugal Tempo inteiro

Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.

Missions:
ʘ Ensure the availability of technical resources ʘ Analyze and correct incidents in levels 2 and 3

ʘ Actively participate in the production and software development processes in conjunction with Operators Editors and provide operational support to project teams

ʘ Implement technical resolution solutions of incidents. Perform diagnostics to identify causes of malfunction, propose and implement "back-up" fixes and solutions.

ʘ Analyze the operational risks and customer impacts of its area of responsibility ʘ Ensure the management of environments (definition of needs, validation of development and acceptance environments, monitoring)

ʘ Ensure a role of advice, assistance, information, training and early warning in integration (definition of the components of the IS, steering of implementation and guaranteeing the required level of quality).

ʘ Participate in defining usability requirements in their area of responsibility and, where necessary, interface experts in other areas and manage interactions with suppliers.

ʘ Contribute to reliability, securing and optimising security in its area of responsibility

ʘ Offering innovative solutions to improve the performance of its area of activity

ʘ Ensuring the right level of service quality in line with the requirements of service contracts (SLA) in their area of responsibility

**Specificities for integration activities**

ʘ Participate in the design and/or choice of solutions (or software package)

ʘ Participate in the production of information system evolutions

ʘ Establish operational preparation files, manufacture or evolve components, test them individually and ensure that the results comply with the technical specifications

ʘ Integrate the solution or the hardware and/or corrective maintenance into the reference system and ensure the availability of the components

ʘ Actively participate in the certification

**In addition, for the Packaging activities**

ʘ Install a set of components constituting the version, carry out the porting of the versions, assist the teams for the installation and production of the released versions, manage the repository of the platform (object reference and configuration)

**In addition, for the approval activities**

ʘ Ensure the approval of the various software, perform the acceptance, validation, installation and provision of components, and perform the technical tests and reception.

**Specificities for support activities**

ʘ To ensure that the IT working environment of users is maintained in operational condition by providing assistance, advice, information and training.

ʘ Actively contribute to continuous improvement by relaying the voice of users to competent technical teams.

ʘ Can contribute to the evolution of the IS by being involved in projects with an impact on the supported work environment.
**Qualifications** What we’re looking for**

**Qualifications and Hard Skills**
- Good experience in IT web project based on 3-tier architecture
- Good knowledge on both Linux and Windows environments;
- Good knowledge of scripting languages (Shell, Python and/or PowerShell);
- Good knowledge of security : SSL certificates, reverse proxy, loadbalancing, firewall, active directory
- General knowledge of deployments tools (GIT, Jenkins, XL Deploy, XL Release, Bitbucket, Artifactory )
- Good networking knowledge.

**Soft Skills**:

- Good level of English - minimum B2 (mandatory) and C1 in FRENCH;
- DevOps mindset;
- Ability to keep up with a demanding and fast-paced environment;
- Willingness to learn and evolve;
- Good communication skills;
- Ability to work in a team
- On-call required

**Additional Information**
At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.

**#MuchMoreThanJustAJob**

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.

Lunch break. Today, your Team is onboarding newcomers, but al

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