Customer Success Manager
Há 1 mês
We are looking for a Customer Success Manager for the SMB and Corp segment market to join our team.
**Working on our team as a Customer Success Manager position involves**:
- managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;
- collecting feedback from customers about the Creatio system and satisfaction with the partner’s implementation project solution;
- developing and maintaining trusted relationships with key partners and their customers;
- driving customer retention and renewals by building strong relationships;
- collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth.
- 3+ years of experience working with global SMB or Corporate segment customers;
- English language — Advanced;
- experience in implementing/customizing corporate software;
- excellent communication and presentation skills;
- experience with CRM / ERP / Core systems;
- experience in problem-solving, working with customer objections;
- experience in conducting trainings and presentations;
- understanding business needs with further translation into the requirements.
**What to expect from us**:
- the award-winning product (a Leader in Gartner Quadrants) to be proud of;
- a remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide;
- culture of genuine care, ownership, dedication, and high standards;
- a vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties;
- Creatio offers all team members competitive pay;
- paid leave options for life-qualifying events, sicknesses, etc.
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Pleo Tempo inteiroAbout PleoPleo is a forward-thinking company that's revolutionizing the way businesses manage expenses. We're looking for a seasoned Customer Success Manager to join our Central Europe team.Job SummaryWe're seeking a highly experienced and customer-centric leader to manage a team of Customer Success Managers (CSMs) in our Central Europe region. As a Manager...
-
Customer Success Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroJob Title: Manager, Customer SuccessAbout the Role:We are seeking an experienced Manager, Customer Success to lead our first-ever Scaled Customer Success team in Lisbon. As a key member of our Global Scaled Customer Success organization, you will play a pivotal role in shaping the team's success and making an immediate impact.Key Responsibilities:Lead a team...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroJob Title: Manager, Customer SuccessWe're seeking a seasoned Customer Success Manager to lead our first-ever Scaled Customer Success team in Lisbon. As the driving force behind this new initiative, you'll play a pivotal role in shaping the team's success and making an immediate impact.Key Responsibilities:Lead a team of CSMs focused on driving customer...
-
Customer Success Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Awesomic Tempo inteiroAbout AwesomicWe are a web application that connects businesses with top talent using AI-driven technology. Since our inception in 2020, we've completed over 14,000 tasks for 4,000 clients, including Reface, Lift99, SilviaTerra, and Y Combinator startups.Job Title: Customer Success ManagerWe are seeking a skilled Customer Success Manager to join our team and...
-
Customer Success Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Zendesk Tempo inteiroCustomer Success ManagerAt Zendesk, we're building a world-class Customer Success team to drive growth and customer satisfaction. As a Customer Success Manager, you'll play a critical role in shaping our customers' experiences and helping them derive maximum value from our platform.Key Responsibilities:Work closely with customers to understand their business...
-
Manager, Customer Success
Há 21 horas
Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro.Manager, Customer Success Please note, you must have the right to work in Portugal to be a suitable candidate for this position. We cannot provide visa sponsorship for this role. We're thrilled to offer an incredible opportunity for a Manager to lead our first-ever Scaled Customer Success team in Lisbon! As the driving force behind this new initiative,...
-
Customer Success Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroCustomer Success ManagerAt Zendesk, Inc., we're building a world-class Customer Success team in Lisbon, Portugal. As a Customer Success Manager, you'll play a critical role in driving customer satisfaction and growth. Your primary responsibility will be to work closely with customers across various segments, delivering tailored solutions and recommendations...
-
Customer Success Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiroRole Summary: We're seeking a highly skilled Customer Success Manager to join our Global Scaled Customer Success organization in Lisbon. As a key member of our team, you will work closely with customers to deliver exceptional customer experiences, drive growth, and ensure long-term success.About the Role: As a Customer Success Manager in our Global Scaled...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Tracer Tempo inteiroCustomer Success ManagerAt Tracer, we're seeking a seasoned Customer Success Manager to join our team. As a trusted advisor to our customers, you'll be responsible for ensuring their success and growth. Your key responsibilities will include: Developing and maintaining strong relationships with customers Identifying and pursuing new business opportunities...
-
Customer Success Manager
2 meses atrás
Lisboa, Portugal Enghouse Tempo inteiro.Enghouse Interactive is looking for a CSM/ Technical Account Manager to join our team in Portugal! This is a remote role for candidates based out of Lisbon only. We are looking to hire experienced sales candidates with exposure to selling contact center solutions to B2B clients. Who We Are: At Enghouse Interactive's Market Research and Communities unit, we...
-
Customer Success Manager
3 semanas atrás
Lisboa, Lisboa, Portugal Awesomic Tempo inteiroAbout AwesomicWe are a web application that connects businesses with top talent using AI-driven technology. Our mission is to revolutionize the way companies find and retain the best professionals.Job Title: Customer Success ManagerWe are seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will...
-
Customer Success Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Enghouse Tempo inteiroAbout Enghouse InteractiveEnghouse Interactive is a pioneering company with over 50 years of experience in the market research and communities unit. Our mission is to empower businesses with cutting-edge technology and services that enable the creation of powerful, custom insight solutions.Job Title: Customer Success ManagerWe are seeking a high-energy,...
-
Customer Success Manager
5 meses atrás
Lisboa, Portugal Enghouse Tempo inteiro**Who We Are**: At Enghouse Interactive's Market Research and Communities unit, we are industry pioneers with over 50 years of experience. Our mission is to empower businesses, from private consultancies to multinational enterprises, with cutting-edge technology and services that enable the creation of powerful, custom insight solutions. **The Role and What...
-
Manager, Customer Success
2 meses atrás
Lisboa, Portugal Zendesk Tempo inteiroJob Description **We're thrilled to offer an incredible opportunity for a Manager to lead our first-ever Scaled Customer Success team in Lisbon! As the driving force behind this new initiative, you'll play a pivotal role in shaping the team's success and making an immediate impact. If you're a visionary leader eager to build, inspire, and lead in a...
-
Customer Success Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Enghouse Tempo inteiroCustomer Success ManagerEnghouse Interactive is seeking a seasoned Customer Success Manager to drive customer satisfaction and growth in Portugal. This remote role is ideal for experienced sales professionals with a proven track record of selling contact center solutions to B2B clients.About UsAt Enghouse Interactive's Market Research and Communities unit,...
-
Manager, Customer Success
2 meses atrás
Lisboa, Portugal Zendesk Tempo inteiro.Job DescriptionPlease note, you must have the right to work in Portugal to be a suitable candidate for this position. We cannot provide visa sponsorship for this role.We're thrilled to offer an incredible opportunity for a Manager to lead our first-ever Scaled Customer Success team in Lisbon! As the driving force behind this new initiative, you'll play a...
-
Manager, Customer Success
Há 21 horas
Lisboa, Portugal Zendesk, Inc. Tempo inteiro.Job DescriptionPlease note, you must have the right to work in Portugal to be a suitable candidate for this position. We cannot provide visa sponsorship for this role.We're thrilled to offer an incredible opportunity for a Manager to lead our first-ever Scaled Customer Success team in Lisbon! As the driving force behind this new initiative, you'll play a...
-
Manager, Customer Success
2 meses atrás
Lisboa, Portugal Zendesk, Inc. Tempo inteiro.Job Description Please note, you must have the right to work in Portugal to be a suitable candidate for this position. We cannot provide visa sponsorship for this role. We're thrilled to offer an incredible opportunity for a Manager to lead our first-ever Scaled Customer Success team in Lisbon! As the driving force behind this new initiative, you'll play a...
-
Manager, Customer Success
2 meses atrás
Lisboa, Portugal Zendesk, Inc. Tempo inteiro.Please note, you must have the right to work in Portugal to be a suitable candidate for this position. We cannot provide visa sponsorship for this role.Job DescriptionWe're thrilled to offer an incredible opportunity for a Manager to lead our first-ever Scaled Customer Success team in Lisbon! As the driving force behind this new initiative, you'll play a...
-
Manager, Customer Success
2 meses atrás
Lisboa, Portugal Zendesk, Inc. Tempo inteiro.Please note, you must have the right to work in Portugal to be a suitable candidate for this position. We cannot provide visa sponsorship for this role. Job Description We're thrilled to offer an incredible opportunity for a Manager to lead our first-ever Scaled Customer Success team in Lisbon! As the driving force behind this new initiative, you'll play a...