Empregos actuais relacionados com Customer Success Manager - Lisboa - Enghouse

  • Customer Success Manager

    Há 3 dias

    Lisboa, Lisboa, Portugal UNIT4 NV Tempo inteiro

    Customer Success ManagerAs a Customer Success Manager, you'll be responsible for driving improvements and creating enthusiasm regarding change within our Customer Support team. Your primary focus will be on fostering an environment of continuous improvement and development, measuring success, and driving the achievement of SLA's and KPI's. You'll also be...

  • Customer Success Manager

    Há 6 dias

    Lisboa, Portugal Salsify Tempo inteiro

    Salsify is seeking a highly motivated, growth-focused, and results-driven Customer Success Manager to engage, enable and retain a portfolio of Salsify’s customers in our Mid-Market segment. The CSM is ultimately responsible for the complete post-sales lifecycle of a portfolio of Salsify customers. This role is focused on ensuring that customers receive...

  • Customer Success Manager

    4 semanas atrás

    Lisboa, Portugal Salsify Tempo inteiro

    Salsify is seeking a highly motivated, growth-focused, and results-driven Customer Success Manager to engage, enable and retain a portfolio of Salsify's customers in our Mid-Market segment.The CSM is ultimately responsible for the complete post-sales lifecycle of a portfolio of Salsify customers.This role is focused on ensuring that customers receive maximum...

  • Manager, Customer Success

    2 semanas atrás

    Lisboa, Portugal Zendesk Tempo inteiro

    Job Description **We're thrilled to offer an incredible opportunity for a Manager to lead our first-ever Scaled Customer Success team in Lisbon! As the driving force behind this new initiative, you'll play a pivotal role in shaping the team's success and making an immediate impact. If you're a visionary leader eager to build, inspire, and lead in a...

  • Manager, Customer Success

    2 semanas atrás

    Lisboa, Portugal PagerDuty Tempo inteiro

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud. Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts! Why We Need You We are seeking an experienced and strategic leader to join our team as the Manager of Commercial Customer...

  • Customer Success Manager

    Há 3 dias

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    At Bloq.it, we are looking for a skilled Customer Success Manager to join our innovative team. As a key member of our customer-facing department, you will play a pivotal role in defining and executing the customer success strategy.Key Responsibilities:Manage customer accounts and projects, ensuring clear communication and alignment of goals and...

  • Customer Success Manager

    3 semanas atrás

    Lisboa, Portugal Salsify Tempo inteiro

    Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless,...

  • Manager - Customer Success (Remote)

    4 semanas atrás

    Lisboa, Portugal Percona Tempo inteiro

    The Manager of Customer Success is responsible for providing leadership, strategic direction, and management for the Customer Success Team, which is responsible for over 70% of global recurring revenues for Percona. This is a multifaceted role - overseeing the daily operations of the Customer Success Manager team, coaching Customer Success Managers in...

  • Customer Success Manager

    3 semanas atrás

    Lisboa, Portugal Salsify Tempo inteiro

    Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless,...

  • Global Customer Success Manager

    Há 3 dias

    Lisboa, Lisboa, Portugal CSM Deutschland GmbH Tempo inteiro

    Job OverviewWe are seeking a highly skilled Global Customer Success Manager to join our team at CSM Deutschland GmbH. The successful candidate will be responsible for managing customer relationships, ensuring seamless service delivery, and driving business growth.This is an excellent opportunity for someone who is passionate about delivering exceptional...

  • Customer Success Manager

    Há 4 dias

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    About Bloq.ItAt Bloq.It, we're revolutionizing online deliveries with our innovative smart locker solution. Our technology enables seamless and sustainable delivery experiences, reducing costs and increasing participation.Our StoryWe've experienced rapid growth, expanding by 1000% over three years and becoming the fastest-growing Smart Locker company in the...

  • Customer Success Manager

    Há 6 horas

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Social network you want to login/join with:Customer Success Manager (Remote), LisboaClient:CodacyLocation:Lisboa, PortugalJob Category:OtherEU work permit required:YesJob Description:We are looking for a Customer Success Manager who will help Codacy's customers to achieve an increase in the value they receive from our product and enable them to achieve their...

  • Customer Success Manager

    2 semanas atrás

    Lisboa, Portugal Full Fabric Tempo inteiro

    **Overview***: Do you enjoy going deep into a product? Working with customers? Thrive in solving different challenges with intricate solutions? Are you open to feedback and use it to drive positive growth for yourself and others? If so, consider joining our dynamic and innovative Ed Tech company as a Customer Success Manager, where you will play a crucial...

  • Customer Success Manager

    Há 6 dias

    Lisboa, Portugal Phiture Tempo inteiro

    .PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site to explore life at PagerDuty, discover opportunities, and sign-up for job alerts!Job SummaryAs a Customer Success Manager within the Scaled team at PagerDuty, you will play a pivotal role in driving customer...

  • Customer Success Manager

    Há 6 horas

    Lisboa, Lisboa, Portugal Coverflex Tempo inteiro

    About UsCompensation is more than a paycheck, and traditional approaches don't adequately reflect it or the way people work today.We're on a mission to change that. We see compensation as everything a company gives its people in return for the work they do. It should be easier to understand, offer, manage and spend.Long-term, we're working towards becoming...

  • Customer Success Manager

    Há 4 dias

    Lisboa, Portugal Creatio Tempo inteiro

    Creatio is a leading provider of business process automation and CRM solutions. We empower our customers with the freedom to own their automation through our unique low/no-code composable architecture.We are looking for a Customer/Partner Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain...

  • Customer Success Manager

    4 semanas atrás

    Lisboa, Portugal Dojo Ai Tempo inteiro

    .Direct message the job poster from DOJO AIFounder ????at DOJO AI | The Only Tool You Need To Grow Your BrandWe are looking for a Customer Success Manager who will ensure our customers achieve exceptional outcomes using DOJO's platform.This role serves as the bridge between customers and our product and engineering teams, while helping ambitious brands...

  • Customer Success Manager

    Há 3 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    :Are you ready to join an international company within the hotel and Saas Sector? Are you an experienced Customer Success Manager looking for your next challenge? Do you speak English and German fluently? Then this is the perfect opportunity for youYour responsibilities and impact working as a Customer Success Manager will be:• Identify upsell...

  • Customer Success Manager

    Há 4 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you ready to join an international company within the hotel and SaaS sector? Are you an experienced Customer Success Manager looking for your next challenge? Do you speak English and Dutch fluently? Then this is the perfect opportunity for youYour responsibilities and impact working as a Customer Success Manager will be:1. Identify upsell opportunities...

  • Customer Success Manager

    Há 3 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you ready to join an international company within the hotel and SaaS Sector? Are you an experienced Customer Success Manager looking for your next challenge? Do you speak English and German fluently? Then this is the perfect opportunity for youYour responsibilities and impact working as a Customer Success Manager will be:1. Identify upsell opportunities...

Customer Success Manager

4 semanas atrás

Lisboa, Portugal Enghouse Tempo inteiro

**Who We Are**:
At Enghouse Interactive's Market Research and Communities unit, we are industry pioneers with over 50 years of experience. Our mission is to empower businesses, from private consultancies to multinational enterprises, with cutting-edge technology and services that enable the creation of powerful, custom insight solutions.

**The Role and What You’ll Do**:
As a high-energy, results-driven Customer Success Manager, you will play a pivotal role in ensuring our customers' success and satisfaction. Reporting to the General Manager of the Market Research business, your responsibilities will include:

- ** Customer Health and Success**: Drive product and new feature adoption, ensuring value realization, retention, and growth.
- **Sales Pipeline Development**: Establish and manage a sales pipeline of product opportunities to support annual revenue quotas.
- **Customer Advocacy**: Represent customers’ needs across product, engineering, sales, and marketing to deliver the best experiences.
- **Renewals and Expansions**: Work with the team to ensure successful renewals and identify new opportunities for expansion.
- **Pipeline Management**: Proactively update and maintain your pipeline using Salesforce.
- **Client Relationship Management**: Serve as the primary point of contact for assigned accounts.
- **Project Management**: Ensure efficient execution of internal initiatives to improve customer success.
- **Engagement Across Business Areas**: Collaborate with various levels of management, from Directors to C-level executives, across clinical and technical areas.
- **Business Reviews**: Develop and conduct regular business reviews with clients to measure progress and identify improvement opportunities.

**What You Bring**:

- ** Experience**: 5-10 years as a strategic Customer Success Manager, Sales, or Account Manager, ideally in the SaaS or Enterprise software industry.
- **Analytical Skills**: Ability to analyze customer accounts to identify churn signals, growth opportunities, and ways to expand adoption and value.
- **Multi-tasking**: Capable of managing and prioritizing multiple customers across different lifecycle stages.
- **Self-starter**: Independent worker with strong prioritization and multi-tasking abilities under tight deadlines.
- **Industry Knowledge**: Understanding of the market research industry.
- **Interpersonal Skills**: Strong listening, verbal, and written communication skills.
- **Presentation Skills**: Superior presentation and meeting facilitation abilities.

**What We Offer**:

- ** Impactful Work**: Play a key role in driving customer success and satisfaction.
- **Supportive Environment**: Work in a collaborative and dynamic team environment.
- Salary package with performance-based incentives.
- **Flexibility**: A balanced work-life environment with opportunities for remote work.
- Enghouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law._

LI-EI8

LI-LS1

LI-Remote