Customer Support in Polish
2 meses atrás
**About the job Customer Support in Polish - Online Fashion Shop**:
**Work place: Lisbon-Portugal**
- ** Working schedule**: Monday-Sunday 7:00-19:00 (5 days/week, 40h/week, 8h/day (+1h lunch break) full time)
**Company**:
Our client is PVH which excelled at growing brands and businesses with rich American heritages, becoming one of the largest global apparel companies. They are passionate about creating high quality, trend-right products that are complemented by compelling online and offline consumer experiences, and they are focused on connecting with the next generation of consumers.
**As a Customer Support you will**:
- Listening to customers questions and concerns, providing the best possible answers and solutions
- Maintain solid customer relationships by handling their inquiries and concerns (Troubleshooting regarding orders, deliveries, payments and returns)
- Be knowledgeable about given offer and providing the fashion product information
- Answer delivery questions like: I was expecting my order yesterday, but I have no news yet on the status of my issue
**What do we expect**:
- Fluency in Polish (C2 - native)
- Communicative English level
- We do NOT require previous experience - training is provided
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