Shopping Experience Manager

8 meses atrás

Matosinhos e Leça da Palmeira, Portugal IKEA Tempo inteiro

Who you are
- Ability to work independently and reliably on agreed working methods;
- Good communication, negotiation and influencing skills;
- Ability to find solutions to customer and operational issues;
- Good attention to detail by being attentative, persistent, structured and accurate;
- Very perceptive with the ability to implement solutions quickly.

**A day in your life with us**
- Solid understanding of all aspects of the home-tohome shopping experience, especially within the payment process;
- Cost and budget management;
- Proven leadership knowledge in a people-centric organisation;
- IKEA Brand, IKEA culture and values;
- Local customer insights, including sources;
- Knowledge of working methods according to work focus;
- Legal requirements and third-party contracts;
- Be passionate about customers and act to ensure a positive shopping experience;
- Enjoy working in a fast-paced and future-oriented environment.

**Together as a team**

Some would call us idealists who want to change the world, but we are firm believers that we actually can have a positive impact on people, society and planet. We put our heads together to solve the big questions: how IKEA products can become circular by using material and resources in the best way, how to improve the lives of the people who create our products, and how IKEA can benefit the communities where we operate.

At IKEA / Ingka Group we believe everyone deserves to feel welcomed, respected, supported and valued, regardless of any identity dimension or life circumstances. We are committed to create a diverse work environment where everyone feels included and has access to the same opportunities. We want to reflect the society we live in and do not tolerate discrimination. It is based in these values that we work daily, because we believe diversity is the key to our success and inclusion is everyone’s responsibility.

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