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Implementation Project Manager
3 meses atrás
:
Are you a problem solver, explorer, and knowledge seeker - always asking, “What if?”
If so, then you may be the new team member we’re looking for. Because at SAS, your curiosity matters - whether you’re developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code, and the opportunities here are endless.
**What we do**
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence. Our curiosity fuels innovation, pushing boundaries, challenging the status quo and changing the way we live.
**What you’ll do**
We’re looking for a Implementation Project Manager to serves as customer liaison on projects to assure success throughout entire customer life cycle and interacts with clients/customers, staff, managers, and applicable departments at SAS.
You will:
- Responsible for developing business and creating consulting engagement opportunities with customer stakeholders (IT and business/ enablers and practitioners) to ensure enablement of assigned customers
- Detects and describes the customer’s business needs; obtains confirmation from customer.
- Builds relationships with clients that characterize partnership, cooperation and trust.
- Assumes fiscal responsibility for the projects, including managing budget, expense management, timely invoicing, receivables tracking and monitoring /managing subcontractor expenses.
- Identifies, documents and escalates any performance issues and skills deficiencies of members of the project team to the appropriate management team.
- Responsible in the response to RFIs and RFPs, utilizing the RFP Repository and coordinating the consulting resources that are providing the technical information.
- Prepares sample or high level project plans to satisfy customer requirements to close deals, identify potential implementation options and provide recommendations on implementation approaches.
- Participates in deal review sessions with account teams and senior management.
- Completes risk assessment documents for projects, meeting articulated criteria (sizeable financial concerns, heavy use of subcontractors, implementation of new solutions, etc.)
- May support Senior Project Managers or Program Managers on large projects and may independently manage small scale projects.
- Manages internal or external customer expectations fully and acts as customer liaison.
- Manages SAS Software implementation projects throughout the project life cycle.
- Communicates the role of the project manager to the project team and internal or external client(s) by outlining authority, decision and communications chains.
- Identifies and matches skills of project team members with the implementation requirements and tasks, including subcontractors if required, and verifies that team members know and understand their assignments.
- Leverages methodologies, enablers and best practices to accelerate project delivery.
- Ensures quality assurance and test plans are developed for the project.
- Maintains an accurate project plan, adheres to deadlines and communicates weekly project status reports, issues, alerts, signoffs and closure to the team, management and the customer.
- Forecasts revenue and resource requirements for the duration of the project.
- Follows established change management procedures should project plans or schedules be adjusted.
- Ensures project designs and specifications provide a reliable blue print for implementation.
- Provides leadership and drives customer success while overcoming barriers and satisfying staff, management and stakeholder commitments.
- Resolves any conflict between the project and other organizational units in a satisfactory manner, including engaging management as necessary.
- Communicates project goals to those outside the project and engages management or leadership in other units as needed to ensure customer success.
- Completes engagement/project summary, project closeout procedures and skills inventory updates, when applicable, at end of project.
- Assures overall customer satisfaction through project health checks, surveys and Delivery Excellence agreements according the the governing Project Management Methodology.
- Oversees knowledge management activities of the delivery team using knowledge server or comparable tool.
**What we’re looking for**
- Project Management Professional (PMP) certification preferred.
- Excellent knowledge of strategic sales techniques; SAS solutions and services, architecture and resources.
- Clear understanding of sales strategies and cycles.
- Strategic selling and negotiating skills and skills in analyzing and evaluating territory dynamics to develop and implement a sales plan
- Fluent Portuguese and English
- You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.
**Other knowledge, skills, and abilities**
- Very good facilitation sk
