Content Reviewer

2 meses atrás


Lisboa, Portugal Genpact Tempo inteiro

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

**_ _**

**_ _**
- In this job, you will be responsible for keeping the digital streets safe for our communities across the world_

**_ _**
- Responsibilities_
- _Understand and remain up-to-date with content policies and guidelines shared by the customer_
- _Analyze online videos, social media, web page and advertising content for compliance_
- _Examine the content which could be in text, image, audio, video or other format daily_
- _Identify content that is not in compliance with requirements and flag for action_
- _Give feedback for policies/tools/processes improvements_
- _Gain sound knowledge of adjacent and cross policies and not just limit to the policy assigned to_
- _Train other team members regarding the daily tasks whenever urgent and requested by the manager_
- _Perform tasks requested by the manager to ensure KPI’s and all performance metrics are met_
- _Uphold positive working environment in all internal/external interactions_
- _Willingness to learn and work on a dynamic project_
- Important: This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/sensitive in nature, such as (but not limited to) graphic violence, self harm, child abuse, and hate speech._

**_ _**

**_ _**
- Qualifications we seek in you_
- Minimum Qualifications / Skills_

**_ _**
- _Proficient level of English min C1._
- _Previous experience in content moderation would be an asset_
- _High School Degree_
- _Understand and remain up-to-date with content policies and guidelines shared by the customer_
- _Analyze online videos, social media, web page and advertising content for compliance_
- Preferred qualifications_
- _Trust & Safety Experience - preferably content labelling and/or moderation_
- _Neutral mind-set to digital content that needs classification & policy review_
- Strong emotional intelligence and resilience_
- _Accurate and critical work attitude_
- What can we offer?_
- _Attractive salary;_
- _Stable job offers - employment contract_
- _Work in a multicultural and diverse environment with employees from over 30 countries_
- _Free access to our award-winning learning platform_
- _Benefits such as Private Medical Package, Meal Vouchers or Access to wellness programs_

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_Portugal-Lisbon_

**_ Schedule_**_Full-time_

**_ Education Level_**_High School Diploma/GED_

**_ Job Posting_**_Oct 4, 2024, 1:03:27 AM_

**_ Unposting Date_**_Oct 9, 2024, 1:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_


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