Shop Attendant

**Company Description**
Mystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as Mediterranean, Baltic and North Seas. With a focus on delivering a value for money experience to its guests, Mystic Ocean is committed to establish a corporate culture focused on creating enriching career paths that create new opportunities for growth to our crew members.

1. Responsibility
Our customers are very demanding when it comes to buying high-quality items. You will use tact and taste in advising them what to choose from our extensive range of brand-name têxtiles, perfumes and cosmetics or accessories. As well as offering advice, you must make sure that the merchandise on view is presented to create a suitable ambience and pleasant atmosphere.

2. Duties
- Actively selling and advising customers throughout the shop, with good powers of persuasion and a friendly attitude, as well as being clearly focused on successfully concluding a sale (expert advice, actively approaching customers, offering wide-ranging advice, related sales)
- Responsible organisation of your own Shop department in consultation with the Shop Manager
- Responsible organisation of your own stock area (stock management) in consultation with the Shop Manager
- Constantly updating/refining merchandise presentation
- Dressing the shop, the shop window, and the display cabinets in consultation with the Shop Manager
- Ensuring that quality merchandise is supplied in the correct quantities by passing on to the Shop Manager information from clearance sales and from meeting customer demand
- Correct implementation of payment transactions
- Carrying out stocktaking duties
- Cleaning the shops and stores
- Increasing guest satisfaction
- Helping out with sales promotion campaigns
- Complying with safety regulations; taking part in safety drills

**Qualifications**
3. Qualifications/professional experience
- Minimum of two (2) years’ experience on board a cruise ship in similar position required
- Strong team spirit
- Fluent in written and spoken English. German is a Plus
- Any additional foreign language skills are a plus.
- Excellent interpersonal and public communication skills.
- Must have very good administrative skills (proficient in Microsoft Office). Knowledge in MXP / POS is a plus.
- Excellent organizational skills.
- Must be able to remain calm under pressure.
- Must be service minded with an outgoing, charming and friendly personality.