IT Technician
3 semanas atrás
Do you want to work in a fast-growing, global company with an open communication culture and agile development processes? Do you want to make things happen and actively develop them further? Then become part of our **IT local team** at our plant in **Albergaria-a-Velha.**
**Purpose**:
Provide first and second level assistance to users. Install and configure hardware and software in accordance with established procedures.
**Main Responsibilities**:
- 2nd level support as part of user support and VIP support;
- Support with site-related IT projects;
- Coordination of external service providers;
- Organisation of cross-location meetings, telephone and video conferences;
- Repair and replace broken hardware;
- Test and evaluate new technologies, hardware and software;
- Troubleshoot hardware and software;
- Ensure and optimize network performance;
- Support IT at the plant;
- Provide training to users on how to use and maintain computer equipment.
**Job Requirements**:
- Degree in computer science, information technology, engineering, or a related field, or equivalent experience;
- Excellent written and verbal communication skills both in Portuguese and English;
- Detail-oriented and well-organized, with the ability to manage multiple tasks simultaneously;
- Strong communication and collaboration skills, with the ability to work effectively within a team.
**We offer**:
- Continuous opportunities for growth and development in one of the world largest sanitary producer;
- Cooperative, vibrant and dynamic team and people-oriented corporate culture;
- Opportunity to join a company, which is a Great Place to Work Legend 5 years in a row;
- Competitive compensation package and diverse employee offers.
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