Advertising Platform Customer Support Representative
Há 20 horas
Lisboa, Lisboa, Portugal
Cross Border Talents
Tempo integral
18 000 € - 26 000 € Contrato
Grátis com e-mail ou Google
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Advertising Platform Customer Support Representative
Location:
Lisbon, Portugal Language: English Work model: Onsite Start date: 12/10/2026 Experience or Interest in AI Provide customer support for advertising-related issues, including ad accounts, payments, access, and platform functionality. Troubleshoot issues with ad creation, publication, delivery, billing, and account performance. Assist users with advertising policies, account requirements, and platform guidelines. Guide customers through platform features and processes. Resolve inquiries via phone, email, and chat while maintaining high service quality. Document and elevate complex cases to specialized teams when required Drive customer satisfaction through efficient case management and first-contact resolution. Variable up to €200.00 Required: EU Passport OR Portuguese
Location:
Lisbon, Portugal Language: English Work model: Onsite Start date: 12/10/2026 Experience or Interest in AI Provide customer support for advertising-related issues, including ad accounts, payments, access, and platform functionality. Troubleshoot issues with ad creation, publication, delivery, billing, and account performance. Assist users with advertising policies, account requirements, and platform guidelines. Guide customers through platform features and processes. Resolve inquiries via phone, email, and chat while maintaining high service quality. Document and elevate complex cases to specialized teams when required Drive customer satisfaction through efficient case management and first-contact resolution. Variable up to €200.00 Required: EU Passport OR Portuguese