Danish Speaking Customer Service Representative

Há 7 dias

Braga, Portugal Personalbüro U. Herrmann Tempo integral 10 000 € - 12 000 € Contrato
Start: 1st October Position: Customer Service Representative

Location:
Braga, Portugal Work model: Remote Employment type: fixed term (6 months) with possibility of extension / permanent contract DUTIES AND

RESPONSIBILITIES:
Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems Foster positive relationships by delivering prompt and courteous support Support customer satisfaction and long-term engagement by ensuring effective resolution of issues Maintain a professional and empathetic approach in all customer interactions Work collaboratively with colleagues and leadership to achieve team objectives Share insights on recurring challenges and suggest opportunities for process or service improvements.