Hybrid Quality Evaluator: Call

A leading customer experience provider in Lisbon seeks a Quality Analyst. This position requires strong data analysis skills and 12 months of relevant experience. You will be responsible for monitoring call performances and providing valuable feedback for training. Fluency in Dutch and advanced English are mandatory. The role offers a hybrid working model...

A leading customer experience provider in Lisbon seeks a Quality Analyst. This position requires strong data analysis skills and 12 months of relevant experience. You will be responsible for monitoring call performances and providing valuable feedback for training. Fluency in Dutch and advanced English are mandatory. The role offers a hybrid working model...

Every moment counts. Especially those you live to the fullest. Welcome to Consort Group. For over 30 years, Consort Group has been helping companies leverage their data and infrastructure. It is backed by two leaders, Consortis and Consortia, and places people and social responsibility at the heart of its values. This is your future team Established in...

Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless...

Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless...

Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless...

Our client is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs of our clients and deliver a seamless...

Job Title: CS Labs - Quality Evaluator_SP C1 + PT C1+ EN C1_ Lisbon_Hybrid Job Description The Quality Evaluator is a temporary assignment or training role (aligned w/the Agent CL11) responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality...

Quality Technician in Customer Relationship - Lisbon Role summary Location: Lisboa Start date: ASAP About the project: We are recruiting Quality Technicians in Customer Relationship, fluent in French and experienced in Quality Monitoring, to join a team in the insurance area. The professional will be responsible for monitoring and evaluating the quality...