Customer service
4 semanas atrás
About Jove InsuranceJove Insurance is a global-first insurtech MGA providing borderless, digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors, our mission is to make insurance simple, fast, and portable.We're expanding our Lisbon team and looking for a motivated Customer Service & Admin Specialist to join us.Role OverviewAs a Customer Service & Admin Specialist, you will be the first point of contact for our customers, ensuring they receive timely, accurate, and supportive responses. You'll handle queries through Hub Spot, our own CMS, assist with claims, collaborate with the sales team to retain customers, and help us deliver an excellent customer experience that builds trust and prevents cancellations.Key ResponsibilitiesRespond to customer tickets via Hub Spot, providing clear, helpful, and professional support.Resolve customer queries, requests, and complaints quickly and effectively.Support the sales team by engaging with customers to prevent cancellations and improve retention.Process and manage insurance claims in coordination with insurers and internal teams.Escalate complex issues to the appropriate teams while maintaining ownership of customer communication.Maintain accurate customer records and track interactions in Hub Spot.Contribute to improving customer service processes and feedback loops.RequirementsExperience in customer service, admin, or account support (insurance/financial services experience is a plus).Strong communication skills (written and verbal) in English; Other European Languages is an advantage.Comfortable working with CRM/ticketing systems (experience with Hub Spot is preferred).Problem-solving mindset and ability to remain calm under pressure.Organised, detail-oriented, and proactive.Team player with the ability to work cross-functionally (sales, claims, operations).What We OfferCompetitive salary and benefits package.Opportunity to join a high-growth global insurtech.International work environment with offices in Lisbon and London.Career growth opportunities as we expand across Europe, UK and the US.Supportive, innovative, and fast-moving team culture.
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Customer Service
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Lisbon, Portugal CallForTalents Tempo inteiroStart Date: March 20, 2025 About the Role: We are looking for a French-speaking Customer Service Representative to join our dynamic team in Lisbon If you have excellent communication skills and a passion for customer service, this is the perfect opportunity for you. Job tasks: Assist customers via phone, email, and chat in French. Handle inquiries, provide...
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Customer Service
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Lisbon, Portugal CBT Tempo inteiroJob Title: Customer Service Italian-Speaking Location: Lisbon, Portugal Start Date: 20 November 2025 Contract Type: JD Work Model: On-Site Schedule: Monday to Sunday, 08:0017:00 or 09:0018:00 (rotative shifts) Days Off: 2 rotative days (Later stage may change to 24/7 rotation TBC by client) Salary & Compensation: Base Salary: 1,000 gross x 14 months Bonus:...
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Customer Service Executive
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Lisbon, Portugal CBT Tempo inteiroJob Title: Spanish Customer Service Executive (Onsite & Hybrid) Location: Lisbon, PortugalJob Type: Full-timeDepartment: Customer Service About CBT Moving:At CBT Moving, we're committed to providing our clients with outstanding customer service through innovative solutions and a people-first approach. As we continue to grow and expand, we're looking for a...
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Customer service
2 semanas atrás
Lisbon, Portugal Jove Insurance Tempo inteiroAbout Jove Insurance Jove Insurance is a global-first insurtech MGA providing borderless, digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors, our mission is to make insurance simple, fast, and portable. We’re expanding our Lisbon team and looking for a...
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Customer services
4 semanas atrás
Lisbon, Portugal Cross Border Talents Tempo inteiro3000 Welcome Bonus German-Speaking Customer Support in Lisbon! Are you a native or fluent German speaker ready for a new adventure? This is your chance to build your international career while enjoying the sunny lifestyle of Lisbon! We're looking for Customer Support Specialists to join a dynamic team in Portugals capital city. Youll be helping customers...
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Customer services
Há 4 dias
Lisbon, Portugal Cross Border Talents Tempo inteiro3000 Welcome Bonus German-Speaking Customer Support in Lisbon! Are you a native or fluent German speaker ready for a new adventure? This is your chance to build your international career while enjoying the sunny lifestyle of Lisbon! We're looking for Customer Support Specialists to join a dynamic team in Portugals capital city. Youll be helping customers...
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Customer services
Há 4 dias
Lisbon, Portugal Cross Border Talents Tempo inteiro3000 Welcome Bonus German-Speaking Customer Support in Lisbon! Are you a native or fluent German speaker ready for a new adventure? This is your chance to build your international career while enjoying the sunny lifestyle of Lisbon! We're looking for Customer Support Specialists to join a dynamic team in Portugals capital city. Youll be helping customers...
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Customer Service
1 semana atrás
Lisbon, Portugal Jove Insurance Tempo inteiroAbout Jove InsuranceJove Insurance is a global-first insurtech MGA providing borderless, digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors, our mission is to make insurance simple, fast, and portable.We’re expanding our Lisbon team and looking for a...
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Customer Service
1 semana atrás
Lisbon, Portugal Jove Insurance Tempo inteiroAbout Jove Insurance Jove Insurance is a global-first insurtech MGA providing borderless, digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors, our mission is to make insurance simple, fast, and portable. We’re expanding our Lisbon team and looking for a...
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Customer Service
1 semana atrás
Lisbon, Portugal Jove Insurance Tempo inteiroAbout Jove Insurance Jove Insurance is a global-first insurtech MGA providing borderless, digital-first insurance for contractors, SMEs, drivers, and recruitment firms across the UK, Europe, and the US. Backed by top-tier insurers and investors, our mission is to make insurance simple, fast, and portable. We’re expanding our Lisbon team and looking for a...
