Site Reliability Engineer

Visma is not just your average company – we're a leading Norwegian player in the mission-critical business software scene, making a real impact. Picture us as the folks who find, build, and deliver software that genuinely makes life better for millions of people worldwide. Our software? It's the magic wand that simplifies and automates those tricky work processes, giving folks the freedom to enjoy their everyday lives a bit more. Now, here's the cool part – Visma isn't just a company; it's a dynamic network of go-getters, each running their show with that startup flair, unique personality, and strong leadership. What sets us apart? Well, each of our companies gets to do its thing – we call it business autonomy. It's like a secret sauce that keeps our growth game strong. Our mission is simple but powerful: we want to empower people by making complex tasks easy. Looking forward, we're not just tech enthusiasts; we're on a mission to shape the future of society through our tech wizardry. Role Overview & Impact Some of the most valuable technical work doesn’t happen in the spotlight. It happens in the engine room, keeping the foundation of an entire platform rock-solid. At Visma e-conomic, we’re looking for a Site Reliability Engineer to join our SRE team. You’ll help keep a business-critical SaaS platform performant, resilient, and always on for the 300,000+ customers who run their business on it. Our foundations are solid. The work is now shifting toward operating and scaling them, and toward a more automated, agent-assisted way of running operations. If you like turning firefighting into engineering and cutting toil through automation, this one’s for you. If this got you interested, have a sneak peek. The SRE space Our SRE team owns the reliability, availability, and co-owns the security of e-conomic’s infrastructure, from our Kubernetes clusters and Network setup to CI/CD pipelines, environment management, observability, and on‑call incident response. Our mission is to improve the reliability of the e‑conomic Platform while empowering product teams to deliver and operate software efficiently and reliably. We maintain a cloud‑native platform, including components such as Kubernetes clusters, databases, caching systems and message queues, while leaning on IaC and observability tooling to keep the system stable and consistent. We keep a growing library of runbooks and guides so the team can act fast when something breaks. You’ll work alongside experienced SREs, balancing keeping production and staging environments healthy with driving improvements that make the whole development and engineering organisation more effective. We value reliability and security over velocity, and we’re pragmatic about finding the right balance between shipping and doing things right. You will be joining a seasoned team, so you’ll get strong mentorship from day one as you grow into full ownership of the reliability work and a place in the on‑call rotation. The role As a SRE, you’re responsible for keeping our business‑critical infrastructure reliable and scalable. The groundwork has been laid, so your focus is operating, improving, and scaling it rather than building from scratch. You’ll be mentored by senior colleagues and grow from running the playbook to improving it: spotting weak points, automating toil, and pitching the next reliability improvement. From day one, you’ll be supported to take ownership of your corner of the platform. Your team This role is based in Portugal, working as part of a highly collaborative, distributed team as we have people in Denmark, Romania, Finland and Portugal. Most of the team works remotely, with the Denmark‑based members meeting in person a couple of times a week, so being comfortable communicating and troubleshooting over Slack is essential. We pair up and huddle often, and we’ll mobilize the whole team during a major incident. Above all, we’re a team: we support and care for each other, and we all strive to achieve our common goal of making e‑economic as stable as it can be. What we expect from you:
- Reliability & Performance: Ensure the reliability, availability, and performance of our cloud infrastructure, i.e. Kubernetes clusters and deployments, networking and traffic management, edge computing, resource access control, and much more.
- Deployment Orchestration: Build, maintain, and improve our CI/CD pipelines e.g ArgoCD, GitHub Actions alongside our Development Experience team and defining sensible defaults and templates for product development teams;
- Proactive Monitoring: Monitoring platform health through Datadog by setting up observability, dashboards, and alerts to catch issues before they become incidents;
- Operational Excellence: Responding to production incidents as part of a 24/7 on-call rotation, and building the runbooks and improvements that prevent recurrence;
- Security & Access: Manage IAM, secrets, and security configuration alongside our Security