Service Excellence Lead

**Business Excellence Lead** **LIVE** **What you will do** The role takes place in the ACCP (Amgen Capability Center Portugal) Leadership Team. It serves as an air traffic controller for the ACCP General Manager and the Leadership Team, as a driver of business excellence in the operations and an integrator connecting workstreams aimed at continuous...

**Portugal - Lisbon** **JOB ID**: R-212038 **LOCATION**: - Portugal - Lisbon **WORK LOCATION TYPE**: Flex Commuter / Hybrid **DATE POSTED**: Apr. 14, 2025 **CATEGORY**: Project Management **BUSINESS EXCELLENCE LEAD** **LIVE** **What you will do** The role takes place in the ACCP (Amgen Capability Center Portugal) Leadership Team. It serves as an...

Purpose The Service Excellence Lead is responsible for defining and maintaining IT service quality standards, driving continuous improvement initiatives, and enhancing the overall IT user experience. This role partners with Service Delivery, Global Service Desk, and MSP providers to ensure SLA/KPI adherence, optimize processes, and embed ITIL best practices...

**The Position** Organon is seeking a dynamic and strategic global process owner to drive key HR initiatives within the HR Services function. This newly created Senior Leadership role will also play a crucial part in ensuring the seamless execution of high-impact projects while spearheading process enhancements that drive efficiency and innovation. This...

**The company** Cluster is a young and dynamic company that is driven by a bold ambition. Our journey began in 2020 with just two employees and today, we are proud to have a team of over 400 professionals, thriving in Lisbon and Barcelona. We have built a team to mainly support European markets and much more to come. Our focus is not only on Cluster’s...

A leading technology organization seeks a Service Delivery Manager to oversee Modern Device services and ensure quality standards in Lisboa, Portugal. The successful candidate will have a degree in Computer Science and over 6 years of experience in Service Delivery Management, with strong abilities in incident, problem, and change management. Candidates must...

Recognized multinational pharmaceutical company is recruiting a Global Quality Assurance Excellence Lead. Your new company Join a multinational pharmaceutical company assuming the Global Quality Assurance Excellence Lead position, based in Lisbon. Your new role Pacote salarial adequado à função

Uma empresa de consultoria tecnológica em Lisboa está à procura de um Service Delivery Manager Lead. O candidato ideal deve possuir um grau em Ciência da Computação e pelo menos 6 anos de experiência em gestão de serviços. As responsabilidades incluem supervisionar serviços de dispositivos modernos e garantir a qualidade dos processos de incidentes...

A leading financial comparison platform in Lisbon is seeking an experienced Engineering Manager to lead software delivery and optimize development processes. The ideal candidate will have a strong background in software development, excellent interpersonal skills, and the ability to mentor and guide teams. The role offers a competitive salary, benefits, and...

The Organon Global Procurement & Supplier Management (GPSM) Organization partners with the business to develop and execute direct and indirect sourcing strategies, enabled by agile business processes and strong supplier performance management, to drive improved business outcomes. We are currently recruiting for an Associate Director, _Procurement Process...