Niche Brands Beauty Advisor
4 semanas atrás
The Opportunity
The Niche Brands Client Advisor is a key brand ambassador towards the client. He / she is a sales professional in the fragrance / beauty / luxury goods sector and assures his / her professionalism at the service of the corporate image and of the client's satisfaction and loyalty. He / she contributes actively to the store sales and to achieving the set quantitative and qualitative objectives.
What you´ll get to do
1. SALES
• Is constantly up-to-date regarding market trends, knows and monitors competition.
• Manages sales and optimizes each step of the sales process:
- Has perfectly adopted the Byredo client experience and selling ceremony.
- Knows the customer's needs, both expressed and hidden and places the client at the center.
- Presents and adds value to the product range.
- Describes, recommends and contextualizes the product offer.
- Checks customer requirements while the product is being tried and responds to any further requests.
- Promotes cross selling and additional sales, is driven to exceed KPI objectives ensuring the highest quality of sales and client experience.
- Ensures customer loyalty by collecting the customer's information through the appropriate tools.
- Accompanies the customer to the cash counter, prepares the packaging and manages the payment.
- Thanks the customer, accompanies the customer to the exit, says goodbye and replaces the item sold where applicable.
• Participates in regular store meetings and contributes to the retail action plan.
1. CUSTOMER MANAGEMENT AND CRM
• Capture customer data into the company's CRM tool with the purpose of connecting to the client, maintaining and developing the relationship offering a personalized approach.
- Knows how to create and consult the customer's profile, uses the CRM tool in order to connect with clients and build a long-term relationship.
- Manages his/her customers' portfolio through one-to-one clienteling activities, either proactively or following the company's push campaigns exclusively through the Byredo clienteling application.
- Ensures that the after-sale service is carried out with the same spirit as the sale, following company standards in maintaining customer satisfaction and loyalty in order to promote the Brand image.
- Deals with complaints, with the support of a manager, if necessary.
- Takes full advantage of all contacts with customers in the Store to promote both the Brand and the Product.
- Conveys all information collected about customers to the management.
- Follow-up of customer requests.
- Hosts appointments for make-up consultations.
1. PRODUCT
• Takes part in all in-store product presentations (of all product categories).
- Has an in-depth knowledge of all the products in the assigned Product range and is always up-to-date on the whole Product range in the Store.
- Forwards to Store Management requests and feedback received from customers on the various products.
- Ensures the correct management (cleaning, care, replacement, etc.) of the products in the entire store.
1. VISUAL SET-UP
• Constantly maintains product display in perfect conditions according to the company's guidelines and points out any necessary correction to increase sales.
1. STOCKROOM
• Knows available products in stock in order to maximize sales.
- Helps in receiving stock and in maintaining the stockroom according to standards at all times.
- Participates proactively in the year-end, sector and rotational stock take process by product category.
1. THEFTS / LOSSES
• Keeps the assigned position in order to prevent thefts, cooperating with his/her colleagues if he/she needs to leave it.
- Correctly performs the cycle counts and points out to his/her Supervisor any possible discrepancies.
- Promptly informs his/her direct supervisor of any loss.
We´d love to meet you if you have
- Passion for and significant experience in one of the leading fragrance, beauty or luxury brands.
- Sales driven with a client-centric approach.
- Excellent interpersonal skills and a good listening ability.
- Experience in maintaining a continuous relationship with clients.
- Open-minded, focused and able to use own initiative.
- Sales driven, social, open and ambitious team player full of drive and optimism.
- Open to feedback and able to communicate with colleagues and managers in a clear and straightforward way.
- Flexible in working hours and tasks to be fulfilled.
- In perfect command of English aside from the local language.
A few things you´ll love about us
- An entrepreneurial, creative and welcoming work culture.
- A range of learning and development opportunities.
- An international company with plenty of opportunities to grow.
- A competitive compensation & benefits package.
Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.
Additional information:
Employment type: Full-time
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
#J-18808-Ljbffr
-
Beauty Advisor
2 semanas atrás
Porto, Porto, Portugal Worldtalentselection Tempo inteiroBeauty Advisor - Dutch/Flemish speaker m/f/xJoin to apply for the Beauty Advisor - Dutch/Flemish speaker m/f/x role at World Talent Selection.World Talent Selection is an International Recruitment company based in Portugal. We specialize in recruiting Talent in the areas of Customer Service, Tourism, and Secretariat in several markets.You speak Dutch/Flemish...
-
Beauty Advisor
3 semanas atrás
Porto, Porto, Portugal Teleperformance Portugal Tempo inteiroAre you a fluent Dutch speaker looking for your next career move as Customer Care for Beauty?Are you a communicative person? Do you understand the importance of delivering the best customer service? Then, you are the perfect match for this jobShare your passion for beauty products and work for a luxury brand.Are you ready for the challenge?At Teleperformance...
-
Beauty Advisor
1 semana atrás
Porto, Porto, Portugal Teleperformance Portugal Tempo inteiroAre you a fluent Dutch speaker looking for your next career move as Customer Care for Beauty?Are you a communicative person?Do you understand the importance of delivering the best customer service?Then, you are the perfect match for this jobShare your passion for beauty products and work for a luxury brand.Are you ready for the challenge?At Teleperformance...
-
Beauty Advisor Specialist
Há 5 dias
Porto, Porto, Portugal Tn Portugal Tempo inteiroRole OverviewWe are seeking a skilled German Beauty Advisor to join our team in Porto, Portugal. As a Beauty Advisor, you will represent a global brand of beauty and cosmetics, providing exceptional customer service and support.About the JobYou will specialize in a specific brand and become a product expert, helping customers via email, chat, and phone...
-
Beauty Advisor
Há 6 dias
Porto, Porto, Portugal Speakit Tempo inteiroReady to Shape the Future of Beauty?If you are eager to make an impact and join a world-leading beauty company, apply today and become a part of our international teamLet's create beauty that moves the worldWe are passionate about beauty in all its forms and have been leading the industry for over 110 years.Our deep understanding of consumers' desires and...
-
German Beauty Advisor
2 semanas atrás
Porto, Porto, Portugal Speakit Tempo inteiroChileGerman Beauty Advisor - PortoSpeakitPortoEUR 10.000 - 20.000Ready to Shape the Future of Beauty? If you are eager to make an impact and join a world-leading beauty company, apply today and become a part of our international team Let's create beauty that moves the worldWe are passionate about beauty in all its forms and have been leading the industry for...
-
French Customer Advisor-Beauty Care Brand
4 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroFrench Customer Advisor - Beauty Care BrandWe are hiring French speakers on behalf of our client running a project dedicated to a leading company in the beauty industry, leveraging over 110 years of expertise to understand and fulfill the diverse desires and aspirations of consumers worldwide.Responsibilities:1. Engage with customers through live chat,...
-
Beauty Advisor for Cosmetics
Há 5 dias
Porto, Porto, Portugal World Talent Selection Tempo inteiroAt World Talent Selection, we are seeking a highly skilled Beauty Advisor to join our team. As a Beauty Advisor, you will be responsible for providing exceptional customer service and experience to clients in the beauty industry.We specialize in recruiting talented individuals who possess great communication skills and a passion for cosmetics. If you have a...
-
German Beauty Advisor
3 semanas atrás
Porto, Porto, Portugal Speakit Tempo inteiroReady to Shape the Future of Beauty? If you are eager to make an impact and join a world-leading beauty company, apply today and become a part of our international team Let's create beauty that moves the worldWe are passionate about beauty in all its forms and have been leading the industry for over 110 years. Our deep understanding of consumers' desires and...
-
German Beauty Advisor
3 semanas atrás
Porto, Porto, Portugal Speakit Tempo inteiroReady to Shape the Future of Beauty? If you are eager to make an impact and join a world-leading beauty company, apply today and become a part of our international team Let's create beauty that moves the worldWe are passionate about beauty in all its forms and have been leading the industry for over 110 years. Our deep understanding of consumers' desires and...
-
German Beauty Advisor
4 semanas atrás
Porto, Porto, Portugal speakit Tempo inteiroReady to Shape the Future of Beauty? If you are eager to make an impact and join a world-leading beauty company, apply today and become a part of our international team Let's create beauty that moves the worldWe are passionate about beauty in all its forms and have been leading the industry for over 110 years. Our deep understanding of consumers' desires and...
-
Beauty Product Advisor Customer Care
Há 5 dias
Porto, Porto, Portugal Teleperformance Portugal Tempo inteiroWe are looking for a talented Beauty Product Advisor Customer Care to join our team at Teleperformance Portugal. As a key member of our customer care team, you will be responsible for delivering exceptional customer service and promoting our luxury beauty brands.Key Responsibilities:Set and maintain high levels of service for consumers and guestsProvide...
-
French Customer Advisor-Beauty Care Brand
3 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroFrench Customer Advisor - Beauty Care BrandWe are hiring French speakers on behalf of our client running a project dedicated to a leading company in the beauty industry, leveraging over 110 years of expertise to understand and fulfill the diverse desires and aspirations of consumers worldwide.Responsibilities:Engage with customers through live chat, phone,...
-
Beauty Advisor
2 semanas atrás
Porto, Porto, Portugal World Talent Selection Tempo inteiroCustomer Service for Beauty Industry - Dutch/Flemish speaker m/f/xLanguage spoken Dutch/Flemish C2 & English C1City PortoState/Province PortoCountry PortugalJob DescriptionWorld Talent Selection is an International Recruitment company based in Portugal.We specialize in recruiting Talent in the areas of Customer Service, Tourism and Secretariat in several...
-
Beauty Advisor
2 semanas atrás
Porto, Porto, Portugal Clan Tempo inteiroDescrição A Multipessoal pretende recrutar Beauty Advisor itinerante (M/F) - Zona do Porto Se tens o talento de transformar e melhorar a experiência de compra dos clientes e estás sempre à procura de novos produtos e tendências na área da beleza, esta é a tua oportunidade para brilharResponsabilidades - Aconselhar, apresentar e vender produtos na...
-
German Beauty Advisor
3 semanas atrás
Porto, Porto, Portugal Atlean World Tempo inteiroAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without BoundariesWe are offering a great work experience in Porto, Portugal for a role as a German Beauty Advisor.Why a Beauty...
-
German Beauty Advisor
3 semanas atrás
Porto, Porto, Portugal Atlean World Tempo inteiroAtlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.Your Next Job, Without BoundariesWe are offering a great work experience in Porto, Portugal for a role as a German Beauty Advisor.Why a Beauty...
-
Beauty Industry Procurement Specialist
1 dia atrás
Porto, Porto, Portugal Care To Beauty Tempo inteiroAbout UsCare to Beauty is your one-stop shop for all things beauty from everyday essentials to luxury cosmetics. We pride ourselves on providing quick and easy access to all cosmetic brands at the best prices while focusing on premium customer support, advising, and helping to find the right products and shipping them safely and quickly directly to our...
-
Beauty Advisor
Há 3 dias
Porto, Porto, Portugal Teleperformance Portugal Tempo inteiroAbout Us: We are a global leader in prestige beauty, dedicated to delighting consumers with transformative products and experiences. Our diverse portfolio of 25+ brands is sold in approximately 150 countries and territories.Your Role: As a Beauty Advisor, you will set and maintain the highest levels of service for our customers. You will provide advice,...
-
Buyer Trainee
2 semanas atrás
Porto, Porto, Portugal Care To Beauty Tempo inteiroAll Cosmetics At Your Fingertips We are an online beauty and skincare haven serving customers from over 150 countries.Driven by passion, our mission is to deliver the very best beauty products from renowned European brands straight to our global clientele.From beloved classics to niche indie brands, we pride ourselves on curating an expansive collection that...
