Customer Support with Turkish

3 semanas atrás

Lisboa, Portugal TalenTrail Tempo inteiro

Customer Support with Turkish - Remote work in Lisbon

Job Description:

**RESIDENCE PERMIT REQUIRED**
What you will be doing:

- Supporting Turkish speaking content creators by multiple communication channels (phone or email)
- Provide support to content creators both in Turkish and English;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to improve clients experience;
- Identify trends and solve problems facing multiple SMB clients.

Requirements:

- Fluency in Turkish (must be C2)
- Communicative level of English language (B2)
- Portuguese residency (work permit) for Portugal
- Ability to communicate clearly and effectively

What we offer:

- RELOCATION package for candidates from abroad
- Work remote in Lisbon area
- Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
- Private health insurance after contract signature (additionally to the standard insurance).

FOR INTERNATIONAL CANDIDATES:

- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your initial flight expenses after 9 months of successful integration;
- Yearly complementary two-way flight ticket back to your home country (within the EU);
- Accommodation in one of our companys shared apartments;
- Free Portuguese lessons, sports activities, cooking lessons and much more

Note: We require EU citizenship or full rights to work in Portugal

When you apply for this vacancy, you are giving your GDPR consent to Talentrail. We might share your CV details directly with our client for the purpose of recruitment.

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