IT Helpdesk

4 semanas atrás

Lisbon, Portugal PrimeIT Tempo inteiro

Did you know that the average reading time for a job advertisement is only 30 seconds? Let's use them well: 18 years of experience. 2,360 employees. 20 offices and 2 Talent Hubs. 10 internal programmes designed with you in mind.

We are looking for a IT Helpdesk

Location: Lisbon | Porto

Level of Experience: Mid (3 to 6 years)

Salary Package & Benefits: €1,200 to €2,000 (salary base) + Food Allowance + Flex Benefits

Main Tasks:

- Provide In person / Face to face, IT support in a large-scale end-user environment
- Remote Support & In person/On desk/field support
- Work by procedures and tickets
- Warehouse, stocks control, logistics & Back-office tasks

Technical Skills:

- Hardware and Software
- Networking and security
- Problem solving and critical thinking
- Microsoft tech savvy
- Main Technologies : MS Windows, M365, Printers, Audiovisual equipment’s(cisco), iPhone & Mac, Smart pass, Active Directory, Network protocols
- Tech savvy with working knowledge of office and corporate products, technology adept and consumer
- Comfortable (not an expert) with Microsoft technology and products (Excel, windows, Outlook)
- Good understanding of collaborative tools and its importance in the current digital working era
- Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues and beyond

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