Remote Agent Support

Há 19 horas

Aveiro, Portugal First Connect Insurance Tempo integral 49 000 € - 54 000 € Contrato
First Connect Insurance Services is a dynamic digital platform empowering independent agents with access to top US carriers and tools to grow their businesses. The Agent Support Specialist helps agents by handling calls, chats, and emails, processing carrier appointments, and ensuring a smooth experience. You will track inquiries, update records, and collaborate across teams to improve workflows. The role emphasizes meeting SLAs, staying updated on carrier requirements, and contributing to