Product Manager, AI Powered Business Communication Solutions

Product Manager, AI Powered Business Communication Solutions

TransPerfect is an established company with a start-up culture, seeking creative, entrepreneurial individuals to join our global TechOps team. For over a decade, TechOps has delivered key technology and services that simplify workflows for clients and colleagues, power the core of our industry-leading GlobalLink platform, and create scalable interfaces that make complex ecosystems accessible to all users. If you’re ready to join a dynamic organization and make an immediate impact, we want to hear from you.

We are looking for a results-oriented Product Manager to support and drive the growth of our AI-powered business writing assistant, contributing to key areas such as product strategy, development, AI innovation, and performance optimization. You will be part of a technology department that is comprised of a successful and multidisciplinary group of professionals located across the globe – Lisbon, Barcelona, New York, Manchester, Bucharest and India.

Key Responsibilities

- Define and regularly update the product vision and roadmap, ensuring alignment with business objectives and evolving user needs

- Lead the discovery process by conducting market analysis, user research, and gathering stakeholder insights to identify trends and pain points

- Communicate changes in the roadmap and prioritization reasoning to stakeholders, ensuring transparency and alignment

Product Development & Lifecycle Management

- Partner with cross-functional teams—including engineers, researchers, QA analysts, and designers—to translate product requirements into clear user stories and acceptance criteria focused on authoring solutions

- Manage the entire product lifecycle from planning through release, ensuring strategic alignment and successful delivery

- Identify and implement improvements to the software development process, accelerating innovation and enhancing product delivery

- Foster continual communication across teams to clarify goals, answer questions, and resolve obstacles

AI-Powered Solutions & Innovation

- Evaluate, implement, and manage AI features to enhance writing assistance and user personalization

- Collaborate with engineering and data science teams to leverage advanced language models and maintain high-quality standards

- Monitor user adoption and AI performance, identifying opportunities to scale intelligent features and maintain a competitive advantage

Performance Analysis & Optimization

- Prioritize feature development and enhancements based on business goals, client needs, stakeholder input, and market potential

- Use web analytics and performance metrics to evaluate the success of product features, guiding future development decision

What we’re looking for

- Bachelor’s degree in Business, Computer Science, Engineering, or a related field

- 2+ years of experience in product management, preferably in SaaS, AI, or enterprise software environments

- Prior background in business communication, productivity tools, or authoring solutions

- Proven track record of delivering products in collaboration with cross-functional teams

- Experience in writing detailed specifications and user stories

- Understanding of product lifecycle management and agile methodologies

- Strong analytical, organizational, and communication skills

- Ability to synthesize user feedback, market research, and performance data into actionable product decisions

Desired Qualifications

- Experience working with AI-powered products or advanced language technology

- Familiarity with web analytics, A/B testing, and performance optimization

- Demonstrated ability to manage multiple priorities in a fast-paced environment

- Master’s degree or additional certifications in Product Management or a related discipline

- Experience in a global or multicultural team setting

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