Polish Customer Support in Lisbon
Há 1 dia
Lisboa, Portugal
Cross Border Talents
Tempo integral
25 000 € - 35 000 € Contrato
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Polish Customer Support in Lisbon (With Relocation Package)
Advance Your Career in Customer Support
Are you passionate about problem-solving and making a difference in people’s everyday experiences? We’re seeking a motivated Customer Support Specialist to join our dynamic team If you thrive in fast‑paced settings and value building meaningful connections, this could be the perfect role for you.
Role Overview:
As a Customer Support, you’ll assist customers through phone, chat, email, and social media, addressing account queries, technical challenges, and transaction issues. Your goal is to deliver seamless, efficient, and positive experiences with every interaction.
Key Responsibilities
- Deliver outstanding support across various communication channels
- Help customers with account setup, verification, login issues, and payment procedures
- Quickly and professionally troubleshoot technical problems
- Serve as a reliable contact point, particularly for clients in the sports sector
- Build strong relationships through clear, empathetic communication
- Adhere to internal guidelines and maintain high service standards
- Recommend process improvements to boost customer satisfaction and efficiency
Requirements:
- Fluent in Polish (C2 level)
- EU Citizenship or Portuguese Residency Card
- 0‑1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow Why Join Us:
- Competitive
Salary:
We offer
attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during
working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your well‑being. Onsite Work: Engage and grow in a collaborative office environment >Relocation Package: Receive support if relocating to ensure a smooth transition Ready to take on this exciting opportunity? Apply today, and let’s connect
Key Responsibilities
- Deliver outstanding support across various communication channels
- Help customers with account setup, verification, login issues, and payment procedures
- Quickly and professionally troubleshoot technical problems
- Serve as a reliable contact point, particularly for clients in the sports sector
- Build strong relationships through clear, empathetic communication
- Adhere to internal guidelines and maintain high service standards
- Recommend process improvements to boost customer satisfaction and efficiency
Requirements:
- Fluent in Polish (C2 level)
- EU Citizenship or Portuguese Residency Card
- 0‑1 year of experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow Why Join Us:
- Competitive
Salary:
We offer
attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during
working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your well‑being. Onsite Work: Engage and grow in a collaborative office environment >Relocation Package: Receive support if relocating to ensure a smooth transition Ready to take on this exciting opportunity? Apply today, and let’s connect