Manager GBS Change Management
3 semanas atrás
As Change Manager, you will play an essential role in leading and implementing change initiatives across our organization. Your primary responsibility is to enable successful and sustainable change by minimizing disruption and maximizing the benefits of the changes for all stakeholders involved.
Key activities include creation and execution of change management strategies and plans, as well as supporting GBS driven projects and relevant programs aligned with GBS's strategic goals. You will be the competence expert who facilitates, coaches, and guides stakeholders and teams through successful change journeys.
Key Responsibilities:
1. Support Strategic Programs by planning and executing change management activities, in line with their established frameworks and methodologies.
2. Develop and execute Change Management Activities, supporting the GBS PS team in conducting stakeholder analysis, change impact assessments, and adoption strategies, embedding these into overall project plans while ensuring that the value those projects deliver is sustained long-term.
3. Coordinate and guide GBS Teams & Senior Leadership Team in the smooth implementation of their initiatives.
4. Act as an advisor to Project Managers and relevant stakeholders on change management activities.
5. Be the first point of contact within GBS in planning and executing initiatives with significant impact in the GBS organization through a structured Change management process.
6. Analyze the impact of change initiatives and develop preventive and corrective measures to ensure adoption.
7. Support the assessment of organizational readiness for change, adapt plans based on findings, and provide guidance to leadership to address challenges and optimize project timelines for effective adoption.
8. Manage and define process improvements, and establish new working processes regarding change management to ensure efficiency and excellence in project management.
Key Relationships:
Corporate Strategic programs where GBS is present.
Knowledge, Skills, and Abilities:
1. Broad and deep conceptual and practical knowledge of their own functional area.
2. Broad knowledge and experience in the most common Change Management theories & practices (preferably licensed PROSCI practitioner is a plus).
3. Previous experience as a trainer would be a plus.
4. Project management capabilities with demonstrated success completing multiple cross-functional and cross-business projects.
5. Excellent presentation, written, and verbal communication skills with the ability to communicate at various levels, including senior leadership.
6. Experience working closely with cross-functional teams and balancing competing workloads.
7. Self-motivated with the ability to work in both group and individual settings, driving action independently with little to no direction.
8. Pro-active (engaging & impact-oriented) mindset, ability to think end-to-end with a global perspective.
9. Ability to be self-directed while working under tight deadlines.
10. Ability to work in a fast-paced environment with a multi-team environment to achieve consensus decisions, always keeping consistent growth in mind.
11. Ability to read, write, and communicate in English in a business setting.
12. Proficiency in MS Office (Word, Excel, PowerPoint) and Smartsheet.
13. Strong customer focus and stakeholder management skills.
Requisite Education and Experience / Minimum Qualifications:
1. 5 plus years of progressive work experience in the change management area.
2. University degree in Business Administration or related areas.
3. Broad and deep theoretical understanding of job function.
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