Swedish-Speaking Client Support Agent

2 semanas atrás


Porto, Portugal Cross Border Talents Tempo inteiro

Swedish-Speaking Client Support Agent (Home Office in Portugal)

Job Openings Swedish-Speaking Client Support Agent (Home Office in Portugal)

About the job Swedish-Speaking Client Support Agent (Home Office in Portugal)

Cross Border Talents is looking for Swedish speakers to join a great project in Portugal, for one of the most renowned tech brands

Location: Remote in Portugal
Contract: Full-time, 12-month renewable
Start Date: several start dates through June and July

About the Brand:
Join a global leader in technology and design a brand known for its innovation, sleek hardware, and exceptional customer experience. You'll be supporting users of its e-commerce platform through every step of their order journey.

Your Role:
As a Swedish-speaking E-commerce Support Specialist, you will help customers with everything from order tracking and returns to payment queries, ensuring a seamless and satisfying shopping experience.

Handle inquiries related to online orders: delivery, returns, refunds, and payment issues.

Communicate with customers via phone, email, and chat.

Ensure data security in compliance with GDPR and PCI standards.

Escalate complex cases and follow internal procedures.

Collaborate with logistics and financial teams.

You bring:

C2-level Swedish and higher and fluent English (C1).

Strong communication and customer service skills.

Detail-oriented mindset and problem-solving attitude.

Ability to work in rotating shifts (07:00-24:00, Mon-Sun).

Prior experience in customer support or back-office is a plus.

- EU member state ID or a valid residence card for Portugal

On Offer:

- Attractive monthly salary
- Extra payment for working late hours, public holidays and Sundays

Holiday and Christmas bonuses (paid monthly).

Meal allowance via card.

Paid training and onboarding.

Health insurance from day one.

Full remote setup with equipment provided.

Optional company accommodation and relocation support for international hires

#J-18808-Ljbffr



  • Porto, Portugal Vertente Humana Tempo inteiro

    **Are you a motivated and communicative person who loves helping others? This is the perfect opportunity for you in telecommunications field!** Vertente Humana is currently recruiting Swedish speakers for a renowned company located in Porto. Our client is a global multinational customer experience specialist providing consulting, customer service, sales,...

  • Customer Service Agent

    2 semanas atrás


    Porto, Portugal TIME FRAME Tempo inteiro

    We are looking for Swedish speaking Customer Service Agents to join our team in Matosinhos. Location: Matosinhos, Portugal | Languages: Swedish (fluent) Your duties: - Documentation of customer concerns - Providing price and product information - Processing customer complaints and troubleshooting - Maintain customer satisfaction & loyalty Your skills: -...


  • Porto, Portugal Workster Jobs Tempo inteiro

    Workster supports a leading BPO player in the industry in their pursuit to increase their Swedish-speaking Customer Service Team for a leading Cruise Line company worldwide. They are as the leader in Europe, South America, the Gulf region and Southern Africa, and the fastest-growing global cruise brand with a strong presence in the Caribbean, North America...


  • Porto, Portugal Universal Kraft Tempo inteiro

    The Universal Kraft group has been actively developing renewable energy solutions for over 20 years. Our projects span from wind and solar to waste-to-energy, water treatment, and energy storage solutions, including green Hydrogen and green Ammonia. With offices in Canada, Portugal, Spain and Sweden, we are continuously expanding, along with our team. We...


  • Porto, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto, Portugal*** Job Title: Swedish Speaking Content Moderator for Virtual Reality social media - Porto **Job Description**: Are you fluent in Swedish and want to work for the leading BPO worldwide, awarded as the best place to work 2022? You will use your skills as a content moderator agent, supporting our...


  • Porto, Portugal Transcom Tempo inteiro

    -Customer Support Representative - Swedish**Location**:Portugal, Porto **Job category**:Technical Support Agent **Language**:English, Swedish - We are seeking a highly motivated and tech-savvy individual to join the Tech Support Team for a World-Famous Technology company. As a Technical Support and User Enablement Representative, you will have the unique...


  • Porto, Portugal IT Jobs Worldwide Tempo inteiro

    Swedish Speaking Content Reviewer in Porto **Job details**: **Location** Porto **Discipline** - Customer Service**Reference** 35511 **Contact Name** Viktor Söderström **Job description**: Are you excited to start your new career in Portugal? This might be just the right opportunity! We are looking for a Swedish-speaking Content Reviewer to join our...

  • Apoio ao Cliente

    Há 6 dias


    Porto, Portugal Nortempo Tempo inteiro

    **Caracterização** Nortempo Porto is recruiting professionals for the Customer Support / BackOffice (M/F) line in Swedish, for a prestigious company located in Porto. **Descrição** The main functions will be: - Answering calls; - Clarification of doubts/questions; - Management of customer complaints and requests. **Requisitos** **Requirements**: -...


  • Porto, Portugal Cbtalents Tempo inteiro

    German-Speaking Client Support & Sales Expert | Remote (Portugal North Only) Job Openings German-Speaking Client Support & Sales Expert | Remote (Portugal North Only) About the job German-Speaking Client Support & Sales Expert | Remote (Portugal North Only) German-Speaking Customer Service & Sales Agent | Remote (Portugal – North Only) Are you...


  • Porto, Portugal Kats Recruitment Tempo inteiro

    Were seeking a passionate Danish-speaking Customer Service Expert to join our dynamic client in the cruise-line industry. Based in vibrant Portugal, this is your chance to work for a global, rapidly growing brand, helping travellers embark on unforgettable voyages. If you love customer-interaction, speak Danish fluently and thrive in a multicultural...