Senior customer financial services representative

Há 16 horas

Portalegre, Portugal Thecentermemphis Tempo integral

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Position Summary We have an exciting opportunity for you to join our team as a Senior Customer Financial Representative. Responsibilities Manage the full O2 C cycle including dispute analysis, account analysis, collections, and account reconciliation Ensure accurate and timely invoice generation in line with customer agreements and contractual terms Monitor customer accounts to ensure prompt payment and healthy aging balances Weekly meetings with stakeholders and customers to follow up on structural issues Act as a primary point of contact for financial‐related customer inquiries Build strong relationships with key customers to support long‐term partnerships Provide a high level of service while balancing risk and company policies Identification of root cause analysis Process improvement Qualifications Minimum 5 years of experience in an international, fast‐paced environment; order to cash activities are a plus. Fluent English (mandatory) with strong written and verbal communication skills to effectively interact with global customers and stakeholders. Proven high analytical capabilities, with the ability to interpret complex data, identify trends, and drive actionable insights. Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, and data modeling. Strong experience with Excel (Macros, VBA, and automation tools as a plus) to streamline processes and improve efficiency. Solid understanding of Order to Cash processes, including billing, collections, dispute management, and cash application. Ability to manage large data sets and translate them into meaningful financial actions. Strong problem‐solving mindset with attention to detail and accuracy. Experience working in fast‐paced, high‐volume environments with multiple priorities. Proactive approach to process improvement and continuous optimization. Benefits Attractive compensation package Training to get you started and on‐the‐job learning opportunities Extensive learning resources to further develop your skills and knowledge Tuition Assistance Program (applicable for Fed Ex positions with a permanent contract) Employee Assistance Program for you and your family in difficult life situations Employee reduced‐rate shipping Great career opportunities Fed Ex is one of the world's most admired companies and trusted brands year after year Fed Ex was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all.

Senior customer financial services representative

Guarde esta oferta e mantenha a sua pesquisa organizada

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Senior customer financial services representative

Guarde esta oferta e mantenha a sua pesquisa organizada

Vagas similares em Portalegre

Cidades principais