Greek Customer Support Specialist in Lisbon
2 semanas atrás
Greek Customer Support Specialist in Lisbon, Lisbon
Client:
Cross Border Talents
Location:
Lisbon, Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
09abdf7b79f5
Job Views:
2
Posted:
15.03.2025
Job Description:
Take Your Career to the Next Level
We're looking for a proactive and customer-focused Customer Support Specialist to join our innovative and collaborative team. If you thrive in fast-paced environments, enjoy solving problems, and love working with people, this could be the perfect fit for you
Role Overview:
As a Customer Support Specialist, you'll handle customer queries across various channels—phone, chat, email, and social media—assisting with account management, technical issues, and financial inquiries. Your support will play a key role in enhancing customer satisfaction and optimizing internal processes.
Key Responsibilities:
1. Provide outstanding customer support through phone, chat, email, and social media platforms
2. Troubleshoot and resolve issues related to account creation, verification, logins, payments, and technical challenges
3. Act as a trusted point of contact, particularly for clients in the sports sector
4. Respond promptly to customer inquiries, feedback, and concerns with professionalism and care
5. Build and maintain strong client relationships through clear, empathetic communication
6. Ensure all support interactions align with company policies and service standards
7. Suggest process enhancements to improve the overall customer experience
Requirements:
1. Fluent in Greek (C2 level)
2. EU Citizenship or Portuguese Residency Card
3. 0-1 year experience in customer support
4. Strong leadership, analytical, and communication skills
5. Eagerness to learn and grow
Why Join Us:
1. Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
2. Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
3. Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
4. Onsite Work Environment: Thrive in a collaborative and communicative office setting
5. Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let's connect
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