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A challenging opportunity for a skilled Deskside Support Engineer to join our team in Lisbon. The ideal candidate will have advanced troubleshooting and problem-solving skills, as well as experience with MS Windows Operating Systems, networks, and mobile device support.
Key Responsibilities:- Provide deskside support services, including advanced troubleshooting and problem-solving for IT devices and mobility support/management.
- Install and configure hardware and software components to ensure usability by end users.
- Manage IT Asset lifecycle management, including asset collection, secure storage, labeling, imaging, allocation, recovery, hygiene validation, disposal, and system updates.
- Strong analytical and troubleshooting skills.
- Excellent communication skills.
- Minimum 2 years of experience in deskside support services.
- Basic knowledge of networks, telecom, and compute/storage.
- Advanced knowledge of MacOS & iOS environment & administration.
We offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is passionate about delivering high-quality projects and working with the latest technologies.
We provide access to learning platforms and training programs to help you become an expert in your field. Our team is international, with colleagues from around the world, and we value strong English communication skills.
Benefits:- Restaurant tickets for every working day
- Permanent contract: you are here to grow with us
- Referral program: bring your colleagues to an awesome team and get rewarded for it
- Salary and bonuses: discuss it on our first call
