E-Commerce Analyst

Há 7 dias


Lisboa, Lisboa, Portugal Michael Page Tempo inteiro
Sobre o nosso cliente

O nosso cliente é uma empresa de referência no setor FMCG, que se encontra em fase de transformação digital e expansão das suas plataformas e-commerce. Está atualmente à procura de um E-Commerce Analyst para integrar a equipa responsável pela gestão e desenvolvimento da plataforma eB2B com impacto direto no desempenho comercial e experiência do cliente.

Descrição

- Parametrização e gestão de promoções mensais na plataforma Salesforce B2B;

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Análise semanal e mensal de performance promocional com reporte de insights e propostas de melhoria;

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Coordenação de conteúdos promocionais com agências criativas e atualização de imagens na plataforma;

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Gestão de catálogo de produtos: carregamento, atualizações e verificação de duplicações e stocks;

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Alinhamento de comunicação promocional com equipas de Trade Marketing e Revenue Growth;

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Atualização de banners e pop-ups promocionais;

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Suporte à equipa de vendas na correção de pequenos erros técnicos;

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Análise de desempenho de produto e comportamento de cliente através de tools como Google Analytics e Power BI;

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Extração de insights através da CRM e de recomendação de produtos.

Perfil ideal

- Formação académica em Gestão ou área semelhante;

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Experiência entre 2 a 3 anos em funções semelhantes, preferencialmente em ambiente B2B e com uso de Salesforce;

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Experiência em desenho e implementação de estratégias CRM (preferencial);

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Capacidade de reporting e análise de dados para e-commerce;

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Fortes competências analíticas, com capacidade para identificar oportunidades e propor melhorias sustentadas;

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Mentalidade orientada a dados e foco em performance;

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Fluência em Português e Inglês;

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Bons conhecimentos de Excel e Power BI.

Vantagens

Integração numa empresa sólida e em crescimento, com um projeto digital desafiante e em forte evolução. Oportunidade de desenvolvimento profissional num ambiente colaborativo e orientado para a inovação.
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