The Fixer Everyone Calls: French Helpdesk Support Technician
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What you'll do
- Solve technical problems that weren't resolved at level 2
- Analyse application errors and help users fix them
- Check customer data in databases to prevent mistakes
- Suggest improvements to your supervisors based on the incidents you see What you bring
- Native-level French and English B2
- Knowledge of MySQL, Postman, Slack and MS Office
- Strong troubleshooting and communication skills Setup Remote-first, rotating shifts Monday to Friday between 08:00 and 17:30, one office day per quarter near Porto.
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