Lisbon Banking Support Specialist — On-site

Há 5 dias

Lisboa, Portugal Cross Border Talents Tempo integral 18 000 € - 24 000 € Contrato
Already based in Lisbon and looking for your next opportunity? Join an international Banking & Finance project as an Ops Customer Expert and bring your industry experience to a dynamic customer-focused environment. Your role
- Assist customers with banking and financial matters
- Support customers through phone, chat and email
- Help resolve payment-related issues, disputes and potential fraud cases
- Manage customer requests and work towards effective solutions
- Deliver a professional and supportive customer experience What we're looking for
- C1/C2 level of English
- 1+ year of relevant experience in Banking, Financial Services or Insurance, with exposure to the Irish market
- Strong communication and problem-solving skills
- Comfortable working 24/7 rotating shifts
- Currently based in Lisbon
- EU citizenship or valid authorization to work in Portugal
- Willingness to work on-site in Lisbon

What we offer
- Competitive package with performance bonuses
- Health Insurance
- 40 hours/week
- Multicultural and international work environment Send us your CV in English and let's connect.