Greek and English Customer Service Representative
4 semanas atrás
PokerStars is a leading online gaming company, operating within Flutter Entertainment Plc, a global provider of sports betting, gaming, and entertainment.
We are seeking an experienced Greek and English-speaking Customer Support Specialist to join our dynamic customer support team. This role involves working directly with our customers to resolve any issues or queries they may have, as well as providing information on various topics such as promotions and regulations.
To be successful in this role, you will need to possess excellent verbal and written communication skills in both Greek and English, as well as the ability to work effectively in a fast-paced environment. Your technical skills should include proficiency in using different communication and office software tools.
Your key responsibilities will include:
- Responding to customer inquiries via live chat and email
- Providing clear and concise information on various topics
- Assisting with customer complaints and issues
- Maintaining accurate records of customer interactions
- Collaborating with other teams to improve customer experience
As a valued member of our team, you can expect a comprehensive training program, ongoing support, and opportunities for career growth and development. In addition to a competitive salary, we offer a range of benefits, including health insurance, life insurance, and disability coverage.
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