Technical Advisor for Search Engine Company
2 semanas atrás
Technical Advisor for Search Engine Company, Lisboa
Client:
Location:
Lisboa, Portugal
Job Category:
Other
Salary:
$0-0/monthly
EU work permit required:
Yes
Job Views:
4
Posted:
10.03.2025
Expiry Date:
24.04.2025
Job Description:
Type of position: Full-time position
Key languages: Native level of Dutch
Sector: Customer Service / Technical support
About our Client: Are you passionate about Customer Service? Would you like to work for the leading company in the Search Engine Industry? This company provides its clients with services and systems while ensuring top quality If you speak native Dutch and would like to work in Lisbon, reach out to us
The Offer:
1. Assist customers via telephone, email, and chat
2. Offer technical assistance on the platform
3. Apply the correct escalation process when necessary
4. Be an active listener. Always be available to understand and ask clear questions to help the customer
5. Identify, study, and propose the best solution to help the customer
6. Provide excellent customer service, ensuring the customer is satisfied after the interaction
7. Gather all relevant information into the system and always deliver a high level of service
Requirements:
1. Excellent communication skills in Dutch and intermediate level in English
2. Experience in technical troubleshooting is a plus
3. Genuine caregiver with a problem-solver mindset
4. Able to multi-task, proactive, and good with time management
5. Comfortable with phone calls, email writing, and social media
Salary package with performance bonuses
Permanent contract
Accommodation provided for a special fee
Relocation flight reimbursement
Initial training and continuous learning opportunities
Team building activities
Great office space with plenty of restaurants and shops nearby & a coffee and chatting area.
The Process:
1. Submit your application and don't forget to send an updated CV
2. Get a call from our Recruitment Specialist
3. Start your interview process
4. Get selected
5. Start your journey
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