Moderator for a Mobility App

4 semanas atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
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Moderator for a Mobility App (French Speaker), Lisbon

Client: Blu Selection

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: ae8a07c0a74a

Job Views: 11

Posted: 23.01.2025

Expiry Date: 09.03.2025

Job Description:

In the role of a Moderator for an app that offers various mobility-related services, your main duties will be to assess and evaluate content and implement policy guidelines. Additionally, you will be expected to exhibit ethical behavior and demonstrate proficiency in adhering to policies while ensuring content quality, respecting intellectual property rights, safeguarding privacy, and promoting online safety.

Tasks

Your responsibilities and impact as a Moderator will be:

1. During the investigation, make outbound calls to collect evidence of complaints from drivers and customers.
2. Evaluate and sort highly sensitive content uploaded by users based on client-defined criteria.
3. Verify that the content received by internal systems or users adheres to the client's community guidelines.
4. Escalate any urgent matters to your supervisor following established protocols.
5. Review content (videos, images, text, and audio) in accordance with policies.
6. Able to provide services on a 24/7 shift rotation.

Requirements

Skills, qualifications, and interests you need to succeed in this role:

1. EU Citizenship or valid work permit/residency card mandatory.
2. You have a fluent level of French and a good level of English (B2 min).
3. You are looking for a job opportunity abroad.
4. You are motivated and committed to your work.
5. You have excellent communication and listening skills.
6. You are a team player and willing to work with many other nationalities.

What's in it for you?

1. Type of contract: a long-term fixed-term contract, renewable every year.
2. Working hours: full time (40h/week) on rotating shifts; 24/7.
3. Salary conditions: Including free accommodation (shared flat, all bills included): 1040€ gross/month.
4. For international candidates: reimbursement of your initial flight expenses after 9 months.
5. Airport pick up.
6. Yearly two-way flight ticket back to your home country (within the EU).
7. Help in paperwork, opening bank account, etc. upon your arrival.
8. Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.

Is this project not the best fit for you? Feel free to check our other opportunities for French speakers in Portugal or send us your CV to be considered for other projects or future opportunities.

Blu Selection is an international recruitment company based in Barcelona, Paris, Berlin & Amsterdam dedicated to connecting international candidates and companies.

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