Customer Support Representative
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Location:
Lisbon, Portugal Work Model: On-Site Schedule: CD; Mon to Sun A well-established company in Lisbon is expanding and looking to bring on a Customer Support Representative. It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied. Your
Responsibilities:
- Resolve issues efficiently without cutting corners on quality
- Recognize when something needs escalating versus resolving directly
- Keep internal systems and case notes accurate and current
- Contribute to a supportive, collaborative team environment
Requirements:
- Fluent English
- Reasonably tech-comfortable
- happy learning new internal systems
- Clear, professional communication style, written and verbal
- Able to stay organized when handling multiple cases at once We keep candidates updated at each stage rather than leaving you guessing after you apply. We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.
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