Dutch Speaking Customer Success Agent

Há 3 dias

Lisboa, Portugal Konecta Tempo integral 22 000 € - 30 000 € Contrato
Do you speak Dutch and enjoy helping people find the right solution? Are you looking for an international opportunity in Lisbon, with a supportive team, excellent training and real career opportunities? We are looking for a Dutch Speaking Customer Support Agent to join the team of a prestigious company in the automotive sector. In this role, you will be the first point of contact for customers, helping them with their questions, guiding them through different situations and providing effective solutions whenever issues arise. Your ability to communicate clearly, listen actively and find solutions will make a real difference to the customer experience. Your role
- Assist customers in Dutch via the available customer support channels.
- Respond to customer questions and provide clear, accurate information.
- Understand customer needs and identify the best solution for each situation.
- Support customers in resolving issues related to products and services.
- Ensure a professional, friendly and positive customer experience.
- Follow established procedures while maintaining a customer-focused approach.
- Work closely with your team to ensure high-quality service.

What we offer
We believe that great customer experiences start with great people. That's why

we offer
- Above-average salary package
- Language allowance
- Productivity bonus
- Health insurance from day one
- Comprehensive training and continuous support
- A friendly, international and supportive team
- A structured environment where you can develop your skills
- Real opportunities for career progression
- A chance to build your career with a prestigious automotive brand What we're looking for
- Native or fluent Dutch (C1/C2 level).
- Excellent communication and interpersonal skills.
- A customer-focused and solution-oriented mindset.
- Empathy, patience and a positive attitude.
- Ability to stay calm and professional when dealing with challenging situations.
- Good attention to detail and willingness to learn.
- Previous customer service experience is a plus, but full training will be provided. Location Lisbon, Portugal Ready to take the next step? If you are looking for more than just a job — a place where you can learn, grow and build a career — we would love to hear from you. Join a team where your language skills, talent and ambition can take you further.