Customer Advisor – French
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- Handle incoming customer contacts in French by phone and email
- Understand each customer's need and give accurate, complete answers using the right tools
- Build trust through clear, friendly and professional communication
- Document every interaction accurately in the company's systems
- Contribute to your team's quality, productivity and customer-satisfaction targets What we are looking for
- Native or near-native French (C2), spoken and written
- Strong customer-service and communication skills
- Confident telephone and email communication
- Ability to advise and train customers on software
- Strong problem-solving and communication skills
- Ability to work cross-functionally with Sales, Marketing and Product
- Already residing in Portugal — relocation is not offered for this position
What we offer
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Salary:
€930 gross per month (paid in 14 salaries per year)
- Complexity bonus: €140 per month
- Welcome bonus: €2,000, paid in 12 monthly instalments over the first year
- Meal allowance: €7.63 net per working day
- Private health insurance: available from day 1 with a monthly contribution, free after 6 months on the contract Location, hours & start
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Location:
Braga, Portugal — on-site
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Working hours
Monday–Friday, 07:00–17:30 (rotating shifts)
- Contract: Full-time, 6-month contract
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