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Italian Speaking Customer Advisor, Lisboa
Há 1 mês
Italian Speaking Customer Advisor, Lisboa
Client:
Location: Lisboa, Portugal
Job Category:
Other
Salary: $0-0/monthly
EU work permit required:
Yes
Job Views:
13
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Are you an Italian speaker with a zest for excellence in customer service? Elevate your career as an Italian-Speaking Customer Advisor in the vibrant e-commerce landscape of Lisbon This opportunity beckons both seasoned professionals and newcomers, as prior experience is not obligatory. Immerse yourself in the lively ambiance of Lisbon, enjoying competitive perks and a comprehensive relocation package.
About Our Company:
Nestled in the heart of Lisbon's pulsating e-commerce sector, our company is at the forefront of innovative customer experiences. Fueled by collaboration and creativity, we are shaping the future of e-commerce. As an Italian-Speaking Customer Advisor, you will be an integral part of our operations, ensuring the contentment of our Italian-speaking customers.
Role Overview:
In this pivotal role, you will be the linchpin in cultivating positive relationships and ensuring the satisfaction of our Italian-speaking clientele.
Key Responsibilities:
1. Customer Interaction: Engage with Italian-speaking customers across various channels, adeptly addressing inquiries and swiftly resolving issues.
2. Language Proficiency: Harness your fluency in Italian to communicate with clarity and empathy, crafting personalized and delightful customer experiences.
3. Issue Resolution: Navigate customer concerns with efficiency and professionalism, leaving them satisfied with swift solutions.
4. Product Knowledge: Develop a profound understanding of our e-commerce offerings, providing accurate information and expert guidance.
5. Collaboration: Collaborate seamlessly with cross-functional teams, contributing valuable insights and aiding in continuous improvement.
Qualifications:
1. Italian Fluency: Mastery in spoken and written Italian is imperative for effective communication with our Italian-speaking customers.
2. Customer-Centric Approach: Strong communication skills and an ardor for delivering exceptional customer service with a positive and engaging demeanor.
3. Adaptability: Exhibit agility in a dynamic environment, swiftly adapting to evolving customer needs and industry trends.
4. On-Site Work in Lisbon: Immerse yourself in Lisbon's dynamic culture by working on-site, fostering team synergy and camaraderie.
5. Relocation Package: For those journeying from abroad, seize the full extent of our relocation package, covering flight tickets to Lisbon and accommodation assistance.
6. Competitive Compensation: Revel in a competitive salary, a testament to your invaluable contributions to our customer service team.
7. Health and Life Insurance: Enjoy peace of mind with comprehensive coverage for health and life insurance, prioritizing your overall well-being.
Excited to become a part of Lisbon's flourishing e-commerce community? Submit a comprehensive application, including your CV
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