Application Functional Support

Há 1 dia

Lisboa, Portugal PrimeIT Tempo integral 20 000 € - 39 000 € Contrato
Did you know that the average reading time for a job advertisement is only 30 seconds? Let's use them well: 18 years of experience. 20 offices and 2 Talent Hubs. 10 internal programmes designed with you in mind. We are looking for an Application Functional Support

Location:
Lisbon Level of

Experience:
Mid Salary Package &

Benefits:
€1,750 to €3,500 (salary base) + Meal Allowance + Flexible Benefits Main Tasks:
- Provide frontline support by diagnosing and resolving technical and functional application issues.
- Support trading floor users with booking issues and monitor investment deals across Forex, Equity, Money Market and Derivatives.
- Manage incidents from analysis and resolution to stakeholder communication.
- Collaborate with Finance and IT teams to improve system functionality and user experience.
- Document processes, maintain support documentation and create user guides.
- Provide clear instructions and ongoing functional support to internal teams. Technical

skills:
- Ansible
- Python
- Application Performance Monitoring (Dynatrace, Grafana)
- Cloud technologies (AWS, GCP or Azure)
- SQL
- Strong oral and written communication
- Analytical thinking
- Problem-solving
- Teamwork and collaboration Languages:
- French (plus)