CRM Manager

4 semanas atrás


Lisboa, Portugal Homerun B.V. Tempo inteiro

About the job

Biocol Labs is a fast-growing D2C ecommerce brand on a mission to reinvent health with natural supplements for modern lifestyles. We’re looking for a CRM & Lifecycle Marketing Manager (Email & SMS) to take ownership of our retention channels.

You’ll be responsible for designing, executing, and optimizing campaigns and automated flows across email and SMS, directly impacting customer retention, subscription renewals, and revenue growth. This role is highly strategic and hands-on, with visibility across the whole company.

Responsibilities

- Own and optimize Biocol Labs’ email & SMS marketing programs (campaigns + automated flows).

- Audit and improve the current CRM setup, identifying quick wins to boost engagement and repeat purchase.

- Plan and execute a campaign calendar balancing promotional, educational, and retention-focused sends.

- Design and relaunch lifecycle flows (welcome, cart abandonment, post-purchase, win-back, subscription conversion).

- Report on performance, deliver measurable uplift in CTR, LTV, repeat purchase, and subscription retention.

- Collaborate cross-functionally with design, copywriting, growth marketing, and retention teams.

About you

- Must-have

- 2+ years experience in email/SMS marketing, ideally within ecommerce or subscription models

- Strong understanding of customer lifecycle flows (welcome, cart abandonment, win-back, post-purchase)

- Experience with OTP-to-subscription conversion tactics

- Proficiency in copywriting, A/B testing, and analytics/reporting

- Hands-on experience with Klaviyo and/or similar platforms

- Nice-to-have

- Experience with supplements, wellness, or health-related products

- Knowledge of subscription retention & monetization strategies

- Familiarity with GDPR and deliverability best practices

Why Join Us?

- High-growth DTC brand with global ambitions

- Autonomy and ownership of a key revenue-driving channel

- Hybrid working options (WFH Mondays and Fridays)

Apply for the job

Do you want to join our team as our new CRM Manager? Then we'd love to hear about you

#J-18808-Ljbffr


  • CRM Manager

    Há 8 horas


    Lisboa, Portugal TripleTen Tempo inteiro

    TripleTen  is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development,...


  • Lisboa, Portugal Capgemini Tempo inteiro

    **We are looking for a Project Manager!**: At Capgemini Portugal we are looking for a **Project Manager**! If you have at least 3 years of experience working with Project Management and CRM, and you are looking for new challenges to help you evolve as a professional, Capgemini Portugal is the place for you. ***: **What are we looking for?**: - At least...

  • CRM Project Manager

    2 semanas atrás


    Lisboa, Portugal DataSmart Tempo inteiro

    **#Think Data Be Smart#** **About Us**: _DataSmart_ is a Portuguese company, positioning itself as a consulting company of excellence, with over 20 years of existence. We are specialized in Technologies and Information Systems services, for the Portuguese and International markets. We pride ourselves on fostering a culture of involvement, experience, and...

  • CRM Manager

    Há 5 dias


    Lisboa, Portugal Sweatcoin Tempo inteiro

    Since 2015 Sweatcoin and now Sweat Economy have been working on making the world more physically active. With more than 140 million registered users, thousands of partners and a proven ability to make people move more (+20%) Sweat Economy has already become the largest onramp in web3 history. We now working on turning our token - $SWEAT - into the principal...

  • CRM Specialist

    Há 6 dias


    Lisboa, Portugal Placement International Tempo inteiro

    Intro: Are you eloquent in your articulation and confident in both written and verbal communication? Do you wish to showcase your creativity & Technical skills in all kinds of forms through various projects? Then this position is exactly what you are looking for!! Report directly to the Project manager and actively contribute to the success of our global...


  • Lisboa, Portugal Mktalent Tempo inteiro

    MKTalent is recruiting for a client based in Lisbon, a CRM Data Campaign Manager. Main Responsibilities: Selecting customers or customer segments based on the marketing campaign briefing for targeted direct-to-customer(D2C) marketing and sales communications; Cooperate closely with Marketing Managers (campaign requestors) and other stakeholders on campaign...

  • Crm Manager

    2 semanas atrás


    Lisboa, Portugal Avanade Tempo inteiro

    At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead...

  • CRM Manager

    Há 8 horas


    Lisboa, Portugal Avanade Tempo inteiro

    At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure...

  • CRM Marketing Manager

    Há 8 horas


    Lisboa, Portugal OLX Tempo inteiro

    WELCOME TO OLX At OLX, we work together to build a more sustainable world through trade . We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including...

  • CRM Marketing Manager

    Há 8 horas


    Lisboa, Portugal OLX Tempo inteiro

    WELCOME TO OLX At OLX, we work together to build a more sustainable world through trade. We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including...