German Customer Support at Social Media Platform. Relocation

3 semanas atrás

Lisbon, Portugal Cityjoboffers Tempo inteiro

Description:

Are you passionate about Social Media and do you speak German? We have an exciting job opportunity for you We are in search of German speakers to provide quality support for the Customer Delight Team at a leading social media company. Empower your digital skills and gain privileged know-how with this job opportunity.

German-speaking Advisor for the Customer Delight Team (Lisbon)

The Company

This is one of the five most frequently visited websites in the world that has reinvented social interaction. Their global teams are constantly interacting, solving problems, and working together.

Your Responsibilities

- Process inquiries from new and existing users (small and medium-sized companies) by phone, email, and live chat.
- Offer independent and proactive customer solutions.
- Advise, train, and support the customer before and after the purchase of services.
- Solve technical problems and answer questions about services and products.

Requirements:

Your Profile

- You are fluent in German and proficient in English (B2).
- You are able to work for the project from Monday to Sunday on rotating shifts.
- You have an interest and passion for Social Media.

Offer:

Benefits

- Paid training.
- Renewable employment contract with an initial duration of 6 months.
- Private health insurance from the signature of the employment contract.

Relocation Package (for international candidates only)

- Accommodation in a room in a Lisbon company flat.
- Pick-up from the airport.
- Administrative support for your integration in Portugal.
- Reimbursement of flight costs.
- Free annual flight home.
- Free Portuguese courses, water sports, and much more.

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