E-commerce specialist

Our client is a prestigious global brand, renowned for quality, innovation, and iconic products. They're looking for an e Commerce Specialist to support the growth of the online channel in the Portuguese market while ensuring a premium, brand-consistent experience. In this role, you'll manage day-to-day e Commerce activities, optimise conversion, implement commercial campaigns, handle customer service, and collaborate closely with the marketing and retail teams.
Key Responsibilities Website & Online Store Management: Oversee and optimise the corporate website and online store (content, product setup, UX, and conversion). Product Content Management: Create, publish, and maintain all product references (SKUs), ensuring accurate and consistent information and visuals. Commercial Planning: Execute local commercial plans aligned with global strategy and business goals. Performance Analysis: Track and analyse channel performance (traffic, conversions, KPIs) and recommend data-driven improvements. Market Benchmarking: Conduct competitive and market analysis to identify growth opportunities. Cross-Functional Coordination: Collaborate with the global e Commerce team and external partners such as agencies and developers. Brand Consistency: Ensure the digital customer journey reflects a premium and consistent brand experience. Omnichannel Support: Work with the retail team to integrate omnichannel initiatives such as click & collect and online reservations. Team Support: Support the e Commerce Manager for Spain and Portugal.
What You Bring Education: Degree in Digital Marketing or a related field. Experience: Solid experience in e Commerce or digital roles, ideally within premium or retail brands, with hands-on experience in online sales and customer journey optimisation. Technical Skills: Knowledge of e Commerce platforms (Word Press, Commercetools, Pimcore), CRM tools, Power BI, Google Analytics, SEO/SEM, UX, and web analytics. Skills: Strong organisational skills and attention to detail, excellent interpersonal skills for working with international teams, and a proactive, solution-oriented, execution-focused mindset. Languages: Native Portuguese, fluent English (mandatory), Spanish is a plus.
Why Apply Now? Join a legendary global brand with over 100 years of innovation and excellence. Work in a creative and collaborative environment with opportunities for growth and professional development.
Are you ready to take the next step in your career? Send your CV to ari.kilab@robertwalters.com