Dutch Customer Success Specialist in Lisbon
4 semanas atrás
Dutch Customer Success Specialist in Lisbon (2500 Euros Signing Bonus)
Job Openings Dutch Customer Success Specialist in Lisbon (2500 Euros Signing Bonus)
About the job
Advance your career in Customer Support
Are you a problem-solver with a passion for helping people? We’re looking for a customer Success Specialist to join our energetic team If you thrive in fast‑paced environments and enjoy engaging with customers, this role is for you.
Role Overview:
As a Customer Success Specialist, you’ll provide exceptional assistance across phone, chat, email, and social media. From handling account‑related queries to troubleshooting technical issues and processing transactions, your expertise will ensure a seamless customer experience.
Key Responsibilities:
- Provide high‑quality support across multiple communication channels
- Assist customers with account setup, verification, logins, and payments
- Troubleshoot technical issues and resolve inquiries efficiently
- Act as a trusted point of contact, particularly for clients in the sports sector
- Foster strong customer relationships through clear and empathetic communication
- Ensure all interactions adhere to company policies and service standards
- Suggest process improvements to enhance the overall customer experience
Requirements:
- Fluent in Dutch (C2 level)
- EU Citizenship or Portuguese Residency Card
- 0‑1 year experience in customer support
- Strong leadership, analytical, and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your well‑being.
- Onsite Work Environment: Thrive in a collaborative and communicative office setting
- Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity? Apply today, and let’s connect
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