Consultant m365 crm

Há 10 horas

Lisbon, Portugal Blink-iT Solutions Tempo inteiro

Who we areWe're a Microsoft-certified team delivering tailored IT solutions with a strong focus on quality and long-term value. We help our partners implement and support ERP, CRM, and BI projects using tools like Dynamics 365, Share Point, and Power BI. With broad industry experience, we adapt to each client's needs and work closely to drive their growth.About the Jobblink-i T is seeking aConsultant to participate inthe design, implementation and optimization of enterprise-grade solutions usingMicrosoft Dynamics 365and thePower Platform. You will designing scalable, secure, and high-performing solutions across Sales, Project Operations, Customer Service, and Customer Insights, while guiding delivery teams and advising clients.Key ResponsibilitiesSolution Design & ConfigurationContribute to functional solution design for Dynamics 365 CE implementations.
Design scalable solutions using Dynamics Sales, Project Operations, Customer Service, and Customer Insights.
Integrations with external systems using Azure services (Logic Apps, Service Bus, etc.).
Tasks related to data migration, security setup, and reporting configurationConsulting & DeliveryParticipate in workshops, discovery sessions, and fit‐gap analyses with stakeholder
Translate business requirements into functional and technical specifications.
Execute system configuration, testing, and user acceptance support.
Ensure alignment with Microsoft best practices and delivery methodologies.Collaboration & TeamworkWork closely with cross‐functional teams including developers, testers, and senior consultants.
Provide functional insights and recommendations during project delivery.
Contribute to pre‐sales activities such as product demonstrations or effort estimations when needed.
Act as a trusted advisor to clients, providing strategic guidance and technical expertise.Platform ExpertiseWork with Power Platform components including Power Apps (Canvas & Model‐Driven), Power Automate, Power BI, and Dataverse.
Utilize Dynamics 365 modules for CRM, case management, task management, and customer engagement.
Implement Customer Insights for data-driven personalization and segmentation.Your experience includes• 3-5 years of experience in Microsoft Dynamics 365 CE/CRM and the Power Platform.

- Proven track record as a Consultant on enterprise projects.
- Functional expertise in Dynamics Sales, Project Operations, and Customer Service.
- Strong understanding of Customer Insights and data modeling.
- Familiarity with ALM tools such as Azure Dev Ops is a plus.
- Technical knowledge of Java Script, SQL, C#/. NET, or integration tools (e.g., Kingsway Soft) is beneficial but not required at an expert level.
- Excellent communication and stakeholder management skills.
- C1–C2 level English proficiency.
- Nice to have Portuguese Or Spanish.What we offer

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