Wealth Management Cash Investigation Senior Officer
2 semanas atrás
About the job
The Cash Investigations Senior Officer is responsible for handling, managing, and following up on claims and queries regarding cash flows across several locations. The role deals with internal clients, counterparts, and cash correspondents, and is also responsible for collaborating with several departments involved in Cash Management activities.
Your Main Activities Are
1. Provide solutions and operational/market assistance, as well as accurate and useful operational insight to internal clients and teams.
2. Perform Banking reconciliation.
3. Ensure that the investigation of any claim related to cash flows, either from clients or from counterparts, is solved within the desirable time frame, while assuring quality support during the process.
4. Follow the activity closely, i.e., monitoring volume evolution, workloads, recurring issues, and present solutions as well as ideas for improvement.
5. Support management in all operational activity and also in transversal projects when required.
6. Actively participate in all projects developed within the Department and BNP Paribas Portugal.
7. Monitor, report, and mitigate the operational risk for all cases that the team is involved in.
8. Autonomously and consistently deliver high-quality analysis, exhibiting problem-solving capacity in the most complex cases. Provide suggestions to improve processes and procedures.
9. Answer proactively and when delegated to first-level escalations with technical accuracy.
10. Train and actively foster newcomer development by providing technical guidance.
Profile and Skills to Success
1. Bachelor’s degree in Economics, Finance, or Accounting.
2. At least 3 years of experience in Banking and Financial Operations.
3. Knowledge of Risk Management - Risk knowledge & awareness.
4. Knowledge of Operations and Processes - Transaction processing and data capture.
5. Proficiency in Microsoft Office Pack (MS Excel, MS Word, and MS PowerPoint).
6. Fluent in English.
7. Attention to detail/rigor.
8. Organizational skills.
9. Client focused.
10. Analytical ability.
Why joining BNP Paribas?
BNP Paribas is the European Union’s leading bank and a key player in international banking. It operates in 63 countries and has nearly 183,000 employees, including more than 146,000 in Europe.
In Portugal since 1985, BNP Paribas today has more than 8,700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.
Thanks to its international presence and regular collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings, and protection solutions that help make their projects a success.
BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex, or sexual orientation.
At BNP Paribas, we care about our employees' wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, which is fundamental to be disconnected from work to recharge both physically and mentally.
At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy, and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment.
Please note that only applications submitted in English will be considered. In case you are selected for this role, further documentation will be requested to support your hiring process.
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