DevOps Engineer

DevOps Engineer at Richemont YOUR MISSION: Lead the management, monitoring, and improvement of enterprise resource planning (ERP) and IT processes, such as change management, release management, and incident management. Responsibilities - Lead the management, monitoring, and enhancement of ERP and IT processes, including change management, release management, and incident management. - Oversee and deliver comprehensive digital programs and initiatives, utilizing agile and design‑thinking methodologies to ensure sustainable implementation. - Document current ("as is") and future ("to be") processes, detailing the necessary changes to transition to the "to be" state. - Gather business requirements through interviews, document analysis, workshops, and workflow analysis, articulating these in terms of target user roles and objectives. - Develop and execute projects or workstreams within change management initiatives, with guidance from senior colleagues. - Plan and manage small projects or workstreams using appropriate project management methodologies to ensure intended outcomes. - Design and conduct tests for website/application software, and respond to user emails to monitor, diagnose, and resolve performance issues. - Implement development plans for new products or services, managing project schedules, identifying risks, and communicating with stakeholders. - Administer budgets for specific organizational areas or perform complex budget analyses to track progress and suggest improvements. - Conduct detailed cost analyses for significant business segments to identify variances, recommend efficiencies, and enhance profitability. - Enhance personal capabilities through assessment and development planning activities, formal and informal training, and coaching; pursue or maintain external professional accreditation where relevant. - Maintain a thorough understanding of technology, external regulations, and industry best practices through continuous education, attending conferences, and reading specialist media. Qualifications - Bachelor's Degree or Equivalent Level. - Experience enabling job holder to deal with the majority of situations and advise others. Seniority level - Associate Employment type - Full‑time Job function - Other Industries - Retail Luxury Goods and Jewelry #J-18808-Ljbffr