Customer Care Operations Lead
Há 2 dias
Faro, Portugal
Genki
Tempo integral
70 000 € - 100 000 € Contrato
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Genki is a fully remote, profitable startup helping long-term travelers with tailored health insurance. We seek a hands-on Head of Customer Care to own day-to-day operations, quality, and knowledge management across time zones in a fast-growing team. You will lead, coach, and coordinate a remote team, driving improvements in performance, coverage, and member satisfaction while working with AI-assisted support and a dynamic product suite.
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