Product Manager

Job Title

Product Manager

Summary of the role

Join a passionate team of experienced professionals, part of Amadeus AirOps providing solutions and services for both airports, airlines and air travel products that will truly define the travel experience of the future.

Our team is multi‑cultural and dynamic, offering a new challenging, and global role for those passionate about travel, design, and technology, ready to make a real‑life impact by shaping the future of travel with the best user experience.

Our team

You will be part of the Delivery Management – Product Management team responsible for incubating the best in class, highly modular and adaptable Delivery Management System, comprising of Journey Delivery (transformation of Customer Management and Seating), and Service Recovery (transformation of Disruption) capabilities:

- Support retailing transformation of the travel industry by delivering orders and airport experience of the future.

- Enabling travel experience, operational efficiency, and brand differentiation for the airlines with customer & journey centricity.

You will be part of a core “incubation” team with Product Managers, UX, Solutions & pre‑sales and work closely with our engineering counterparts based mostly in France & UK but also in India, Australia. Your responsibility and reach will be global; collaborating with customers, product managers, engineering teams, solutions & pre‑sales teams in all geographical markets & locations. You will be reporting to our Head of Product.

Key accountabilities

As a Product Manager, you will:

- Be responsible for and owning the Regulatory Hub Product of the Delivery Management portfolio, which will serve Airlines Customers in multiple solutions.

- You will be supported by an industry expert, Manager and Product Management Lead to

- Build a deep understanding of the industry, the market, your customers, competitors, and potential partners.

- Build a deep product & portfolio knowledge.

- Define the Product vision, strategy, and Roadmap.

- Pilot product design, build, delivery & implementation with engineering and project teams.

- Monitor your product success:

- Opportunity Management: value hypothesis definition & validation.

- Building or keeping up-to-date financial business cases.

- Contributing to innovation with Engineering teams.

- Driving Go‑to‑market strategy with Product Marketing team and empowering sales, accounts, and solution teams to confidently promote your products.

- Owning the Product business case.

- Contribute to building a local product management practice.

- Build relationship with key internal & external stakeholders (industry, partner, customers).

What’s in it for you

- Embark in an exciting 3‑year journey to incubate a new portfolio, actively shape an organization to deliver a vision that will eventually radically change the airline industry and traveler journey at the airport.

- Develop your Product Management acumen, owning a product from its creation and building a vision.

- Develop your Airline Operation Industry & solution acumen, interesting industry with Large‑scale complex problems to solve; Innovative solutions and engineering teams.

- Global reach; multicultural team; hybrid and flexible working model (international travel will be required).

The ideal candidate

- Over 2 years’ prior experience as Product Manager or at least 5 years of activities closely related to Product Management such as Product Owner.

- Strong understanding of Agile and scaled agile methodologies, particularly SAFe (Scaled Agile Framework), and hands‑on experience working within Agile Release Trains (Product Owner, Scrum Master, Agile Coach).

- Effective communication skills and analytical thinking; to manage internal and external interactions, either with customers or engineering and project teams; with the ability to translate business needs into actionable plans and deliverables.

- A big appetite to learn about complex eco‑systems and solutions, drive internal & external discussions and continuous improvement

- Ability to navigate between high‑level strategic and detailed functional solutions discussions.

- Software product design experience is a plus.

- Autonomous and proactive, self‑learner.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

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