Norwegian Customer Support Agent
2 semanas atrás
Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several times the best company to work for in Portugal by the Great Place to Work Institute and twice by Exame Magazine.
Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.
Your Role as a Customer Support Agent:
- Answer to inbound calls and customer inquiries;
- Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
- To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
- To troubleshoot through the use of open questions, support documents and system training.
- To be able to offer recommendations to common problems or frequently asked questions
- Fluency in Norwegian (C2 Level or Native);
- Good knowledge of English (B1 level);
- Typing Speed: 20 words per minute.
- Availability to work in rotating shifts
- Good computer skills;
- Any kind of previous experience or contact with clients
- Excellent communication skills;
- Good listening and empathy skills;
- Good time management skills;
- Team spirit and flexibility.
- Competitive salary;
- Meal vouchers;
- Fixed-term, renewable employment contract;
- Private health insurance after 6 months of contract signature (additionally to the standard insurance).
- Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your flight expenses
- Accommodation in one of our Client's company’s shared apartments;
- Free Portuguese lessons, sports activities and much more
#J-18808-Ljbffr
-
Norwegian Customer Support Agent
Há 7 horas
Lisboa, Portugal Cross Border Talents Tempo inteiroAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...
-
Norwegian Customer Support Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 20 000 € - 25 000 € por anoAre you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Over the last years, they have been recognised as an excellent company to work for and one of the best costumer services provider company, considered several...
-
Norwegian Speaking Customer Services Agent
Há 23 horas
Lisboa, Portugal Robust Solutions Tempo inteiro**Norwegian Speaking Customer Services Agent -Lisbon/Portugal** In sunny and bustling Lisbon we are looking for a Native Norwegian speaker who is Customer Service oriented and would like to join a Multinational organization. You will have the chance to work in an international and multicultural environment with colleagues from all over the world, gain wide...
-
Norwegian Customer Support Specialist – Global Brands
3 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroA leading BPO company in Lisbon is seeking a Customer Support Agent to provide high-quality service. The role involves answering customer inquiries, maintaining accurate data, and troubleshooting issues. Candidates must be fluent in Norwegian and possess good English skills. Benefits include a competitive salary, meal vouchers, private health insurance, and...
-
Norwegian-Speaking Customer Support
2 semanas atrás
Lisboa, Portugal Nordicrecruiters Tempo inteiroAre you ready to take your Norwegian language skills abroad and build your career in one of Europes most inspiring coastal cities? We are looking for a Norwegian-Speaking Customer Support Specialist to join our international team in Lisbon Why Lisbon?Lisbon is a city full of color, character, and opportunity. With its warm climate, ocean breeze, historic...
-
Norwegian-Speaking Customer Support
2 semanas atrás
Lisboa, Lisboa, Portugal Nordicrecruiters Tempo inteiroAre you ready to take your Norwegian language skills abroad and build your career in one of Europes most inspiring coastal cities? We are looking for a Norwegian-Speaking Customer Support Specialist to join our international team in Lisbon Why Lisbon? Lisbon is a city full of color, character, and opportunity. With its warm climate, ocean breeze, historic...
-
Norwegian Customer Service Agent
Há 3 dias
Lisboa, Portugal HCL Technologies Tempo inteiro**Norwegian Customer Service Agent (Hybrid)** HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age; with a worldwide network of R&D, innovation labs and delivery centers and ‘Ideapreneurs’ working in 50 countries. HCL serves leading enterprises across key industries,...
-
Customer Service Representative Norwegian Speaker Lisbon
1 semana atrás
Lisboa, Portugal Cross Borders Talents Tempo inteiroWe are looking for Norwegian speakers for the role of Customer Support agent to work in Lisbon, onsite. **Your role will be**: - Answer to inbound calls and customer inquiries - Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner - To maintain accurate data input...
-
Customer Support with Norwegian in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Recruityard Tempo inteiroLocation:Lisbon (Relocation Support Provided)Workload:Full-TimePosition Overview:We are currently looking forNorwegian-speakingCustomer Support Agents to join a fast-growing team inLisbon. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence...
-
Norwegian Speaking Junior Customer Support
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroKey Responsibilities: Handle customer inquiries via phone, email, and chat in Norwegian. Assist customers with product-related questions, troubleshooting, and general support. Ensure timely and effective resolution of customer issues while maintaining high service standards. Accurately document customer interactions and feedback in our systems. Collaborate...