French Speaking Junior Customer Service Representative

4 semanas atrás

Lisboa, Portugal CallForTalents Tempo inteiro

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Responsibilities

- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.

- Assist with product-related questions, order concerns, and technical support issues.

- Escalate complex issues to the relevant team when necessary.

- Ensure customer satisfaction by delivering accurate solutions and personalized assistance.

- Accurately document customer interactions and resolutions in the CRM system.

Requirements

- Fluent in French (C2 level) with strong communication skills in English (minimum B2 level).

- Excellent problem-solving abilities and attention to detail.

- Flexibility to work on a rotational shift schedule, including weekends and public holidays.

- No prior experience required – ideal for entry‑level candidates

- Must be available to work on‑site in Lisbon.

What We Offer

- Competitive salary with an attractive benefits package.

- Private health insurance.

- Paid training to support your success in the role.

- A diverse and supportive team environment.

- Opportunities for career advancement and growth within the company.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Technology, Information and Media

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